Commercial & Operations Coordinator

About Rocco RentalsRocco Rentals is a luxury event rental company based in Marrakech. We provide furniture, tableware, décor, entertainment and custom-built pieces for weddings and events across Morocco, working with wedding planners, venues and private clients. As we continue to grow, we’re looking for a full-time Commercial & Operations Coordinator to manage our office operations and client communication.The roleYou’ll manage the daily office operations and be present on site during events when required. You’ll be the main link between clients, venues, the warehouse team and management.Main responsibilitiesClient communication and sales

• Respond to client inquiries professionally and efficiently
• Lead client calls and understand each client’s event needs
• Prepare, update and finalise quotations and contracts
• Suggest additional rental pieces to enhance the event design
• Follow up on deposits and final payments before each event
• Support outreach to venues and industry partners

Event preparation and operations

• Create detailed packing lists for each event
• Coordinate transport and delivery schedules
• Schedule the in-house set-up and breakdown crew
• Attend events to oversee set-up and make sure everything is delivered as agreed
• Manage client communication on site

Who we’re looking for

• Highly organised and structured
• Confident communicating with clients
• Proactive and commercially minded
• Able to manage several projects at once
• Comfortable working on site at events, including evenings and weekends
• Experienced with Excel or Google Sheets
• Experience in events, hospitality or rentals is a plus
• A driving licence is a plus
• Fluent in English, French and Darija (Moroccan Arabic). This is mandatory.

Work Location: In person