Commercial Assistant

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role We are looking for a highly organised and detail-oriented Commercial Assistant to join our team within the lift industry. Working closely with the commercial team, you will provide essential administrative and commercial support throughout the project lifecycle. This is an excellent opportunity for someone looking to develop their career within a technical and fast-paced industry, with full training provided.

Key Responsibilities

• Providing day-to-day administrative and commercial support to the Commercial team.
• Assisting with the preparation and submission of commercial documentation.
• Processing customer orders and ensuring all relevant information is accurate and complete.
• Maintaining accurate records of projects, quotations, orders and customer information on company systems.
• Liaising with customers and internal departments to obtain and provide project information.
• Monitoring project and order progress and highlighting any issues or delays to the relevant team members.
• Assisting with contract and project documentation, ensuring information is recorded and maintained accurately.
• Supporting the team with customer queries and providing a professional and timely response.
• Maintaining a high level of accuracy when handling technical, financial and customer information.
• Undertaking general administrative duties and supporting the wider business as required.

If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you. Why Join ORONA? We offer more than just a job — we offer long-term career development within a stable and growing company.

What We Offer: Attractive Salary : Competitive pay that reflects your skills and experience

Generous Holiday Allowance : Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays

Secure Future : Benefit from a pension scheme with increasing company contributions as you grow with us

Peace of Mind : Life Insurance to support you and your loved ones

Health & Wellbeing : Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services

Family-Friendly Benefits : Enhanced leave for family-related events and emergencies

Support When You Need It : Employee Assistance Programme offering confidential support for personal or work-related challenges

Eye Care : Eyecare vouchers to help keep your vision sharp

Recognition for Longevity : Long Service Awards to celebrate your milestones with us

Referral Rewards : Earn a Recruitment Referral Fee by helping us find top talent

Continuous Growth : Ongoing Training & Development opportunities to support your career journey

Join ORONA and be part of a company moving the world safely and efficiently every day. Requirements:

The Ideal Candidate

• Previous experience in a commercial, sales administration or coordination role would be advantageous.
• Experience within the lift, construction, engineering or building services industry would be beneficial but is not essential.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Comfortable working with numbers, quotations and commercial information.
• Ability to manage multiple tasks and work to deadlines.
• Professional, proactive and positive approach to work.