Commercial Business Manager

Job Title: Business Manager

Hours: 45 hours per week

Pattern: 5 days: 3 weekdays and both Saturday and Sunday on one fixed shift pattern

Salary: £24,000 with uncapped OTE of £72,000

Location: Avonmouth, BS11 9HW

Join Our Award-Winning Team at Carbase!

We are looking for a driven and ambitious car-sales professional to join us as a Business Manager for our Vanbase team. This position plays a crucial role in the second stage of our sales process, focusing on adding value to every sale through finance applications, warranty cover and protection.

As a Business Manager, you will not only manage your own sales but also lead a small team of Sales Consultants, developing their skills, success, and output of KPI’s and sales targets.

About Carbase

Carbase is the South West’s largest independent pre-owned dealership group, offering a wide range of quality vehicles alongside flexible finance options and aftersales support.

As a family-run business, certified as a Great Place to Work, we’re built on a commitment to trust, transparency and delivering a great customer experience.

With multiple stores, dedicated autocentres and a preparation centre, our team works together to make buying, selling and maintaining vehicles simple, straightforward and enjoyable for our customers.

Job Description

· Finance Applications: Guide customers through finance applications to enhance every sale.

· FCA Compliance: Ensure all related documentation is completed in accordance with FCA regulations.

· Handling Deposits and Monies: Oversee the taking of all deposits and payments, ensuring customers are treated fairly and with integrity.

· Product Sales: Encourage the sale of value-added products, including warranties and protection plans.

· Team Leadership: Lead and support a team of Sales Consultants, coaching them to success and consistently meeting KPIs and sales targets.

· Lead Distribution: Efficiently manage incoming sales leads and ensure diaries are handled effectively.

· Customer Review Process: Promote and support the implementation of customer reviews.

· Sales Campaigns & Initiatives: Assist in the implementation and execution of sales campaigns and initiatives.

· Support Sales Managers: Provide support to the Sales Manager(s) as required.

Candidate Requirements

· Must hold a full valid Driving Licence

· Good standard of English and Maths

· Advanced, demonstrable experience within the car sales industry

· An in-depth understanding of Finance and Insurance processes

· Strong knowledge of car sales industry standards, including FCA guidelines

· Excellent ability to build relationships and engage with customers and team members

· Strong verbal and written communication skills

· Ability to manage, support, motivate and develop a team effectively

· Able to work independently, prioritising workloads to meet objectives

Benefits

· 23 days annual leave plus bank holidays (increasing to 25 days with service)

· Recognition programmes

· Company pension scheme

· Staff discounts on car purchases, EV chargers and servicing

· Health & Wellbeing support via Ben

· Bike to Work scheme

· Access to Money@Work financial wellbeing support

· BHSF Health Cash Plan

Pay: £24,000.00-£50,000.00 per year

Work Location: In person