Commercial Claims Associate

Win as a Team

We are hiring a Commercial Claims Associate to join our Manchester team on a hybrid basis.

You’ll make an impact by:

• Set up new claims accurately on claims management systems.
• Direct claims and incoming enquiries to the appropriate claims handling teams.
• Handle customer and broker queries via telephone and email in a professional and timely manner.
• Maintain accurate records and ensure all claim information is updated correctly.
• Assist with administrative tasks across the Commercial Claims department as required.
• Support continuous improvement initiatives and contribute positively to team objectives.

Your skills and experience:

• A relevant degree or prior experience in Insurance.
• Competent IT skills with MS Office and Excel.
• Excellent communication skills, both written and verbal.
• A positive, enthusiastic and professional attitude with a willingness to learn and develop new skills.
• Great attention to detail and good organisational skills.

Our DEI Commitment

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.

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Job Reference: UK003778