Commercial Cleaning Supervisor

About the role

This is a practical, hands-on role managing a multicultural team of 13+ staff across multiple client sites. You will divide your time between site visits, quality-control inspections, client communication and working from home on scheduling and administration. Standard hours are Monday to Friday, generally between 8:00 am and 4:00 pm. Some flexibility is essential to respond to operational requirements.

Key responsibilities

• Managing, supporting and coordinating a team of 13+ cleaners
• Preparing schedules and arranging staff cover
• Conducting site visits, inspections and quality-control checks
• Training and coaching staff to maintain consistent standards
• Communicating effectively with a multicultural team, including employees who speak English as an additional language
• Building strong client relationships and responding to feedback or complaints
• Monitoring staff hours, workloads and performance
• Interviewing and helping onboard new team members
• Preparing routine cleaning scopes, pricing and quotations
• Coordinating equipment, cleaning products and consumables

About you

• Proven experience managing or supervising people
• Experience working with multicultural teams
• Strong customer-service and communication skills
• The ability to give clear, respectful instructions to people with different levels of English
• Experience with site inspections or quality control
• Strong scheduling, organisation and problem-solving skills
• Confidence using email, calendars, spreadsheets and online systems
• A full, clean New Zealand driver licence
• The legal right to work in New Zealand
• Recent New Zealand employment experience and contactable New Zealand work references

Benefits

• Negotiable hourly rate based on experience
• Company phone and laptop
• Company vehicle available from our Eden Terrace depot for work-related site visits
• A flexible combination of field-based and work-from-home responsibilities
• Training in our systems and procedures
• A varied role with autonomy and genuine responsibility
• A supportive, multicultural team environment

About us

Precision Cleaning Services Ltd is an established Auckland cleaning company operating since 2010. We are looking for an experienced, customer-focused Commercial Cleaning Supervisor to manage our commercial and site-office cleaning operations.