Commercial Coordinator

Role & responsibilities

• Coordinate day-to-day commercial and sales administration activities.
• Prepare and process quotations, purchase orders, sales orders, invoices, delivery documents, and other commercial documents.
• Coordinate with the Sales Team regarding customer requirements, orders, pricing, and delivery schedules.
• Follow up with customers for purchase orders, payment-related documents, and other required information.
• Coordinate with Production, Stores, Dispatch, Logistics, and Finance teams to ensure timely order execution.
• Maintain accurate records of customer orders, quotations, invoices, dispatches, and pending orders.
• Monitor order status and provide regular updates to the concerned departments.
• Prepare commercial reports, MIS reports, sales summaries, and pending order reports.
• Coordinate with the Finance Department regarding invoices, outstanding payments, credit notes, and customer accounts.
• Assist in preparing price comparisons, commercial proposals, and cost-related documents.
• Ensure timely submission of required documents to customers.
• Maintain proper filing and documentation of commercial records.
• Handle customer queries related to orders, invoices, deliveries, and commercial documentation.
• Follow up on pending payments and coordinate with the concerned teams when required.
• Support the Commercial/Sales Manager in daily administrative and coordination activities.
• Ensure compliance with company procedures and commercial policies.
• Perform any other duties assigned by the management.

Preferred candidate profile

• Bachelor's degree.
• 7-12 years of experience in Commercial Coordination, Sales Coordination, Order Processing, or a similar role.
• Experience in a manufacturing/chemical industry will be an added advantage.
• Good knowledge of MS Excel, MS Word, and email communication.
• Knowledge of ERP/accounting software is preferred.