Commercial Coordinator

Job Overview
We are looking for a motivated and commercially minded Commercial Coordinator to support our growing fresh poultry business across key retail and foodservice customers, and a wide portfolio of trade customers.

This is an excellent opportunity for someone looking to build a career in commercial sales/account management within a fast-paced, fresh food environment. The role will initially focus on supporting the Senior Account Manager with customer administration, reporting, forecasting, and coordination across internal teams, with a structured development pathway into a full commercial role.

Duties

• Support the day-to-day management of key customer and trade accounts, ensuring high service standards.
• Assist with customer communications including order queries, product information, availability and service issues.
• Prepare customer reports, presentations, pricing documents and maintain accurate account records.
• Support sales reporting, KPI tracking and volume forecasting, monitoring trends and highlighting variances.
• Assist with price updates, margin tracking and promotional administration.
• Work closely with internal teams to ensure customer requirements are met.
• Support product launches, packaging updates and specification changes.
• Help identify growth opportunities, assist with range reviews and contribute to customer meeting preparation.
• Participate in training and development to build commercial and account management skills.
• Ensure all company policies and compliance standards (food safety, quality, health & safety) are followed.

Experience

• Strong interest in a career in commercial sales/account management within food manufacturing or fresh produce.
• Confident with numbers and comfortable working with data and forecasts.
• Excellent communication skills (written and verbal) with a professional customer-facing approach.
• Highly organised, with strong attention to detail and the ability to manage multiple tasks.
• Proactive mindset — able to spot issues early and take ownership of actions.
• Ability to work in a fast-paced environment where priorities can change quickly.

Desirable

• Experience in FMCG, fresh food, retail supply chain, or customer service.
• Knowledge of UK grocery retail or foodservice customers.
• Intermediate Excel skills (pivot tables, VLOOKUP/XLOOKUP, reporting).
• Understanding of margin, pricing, and promotional mechanics (even basic).

Training & Development

This role will include structured training and progression towards a full commercial position. Development may include:

• Exposure to retail account management and trade sales
• Forecasting and demand planning
• Pricing, margin and commercial decision-making
• Customer negotiations (as confidence develops)
• Understanding technical/quality standards within fresh poultry supply chains

This role provides a valuable stepping stone into the commercial sector, offering opportunity for motivated individuals eager to advance their careers.

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Casual dress
• Company pension
• Employee discount
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person