The Jonus Group

Commercial CSR – Agri-business
Job Summary
Seeking a dedicated and experienced Commercial Customer Service Representative (CSR) with a focus on Agri-business to join a growing team. This role is pivotal in providing exceptional service and support to clients while collaborating closely with account executives. If you have a strong understanding of commercial insurance coverage and a passion for delivering outstanding customer service, we encourage you to apply.
Compensation Package
<ul>
<li>Salary Range: $60,000 - $65,000+ (depending on experience)</li>
<li>Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.</li>
</ul>
Responsibilities
<ul>
<li>Provide exceptional service and support to clients in the Agri-business sector</li>
<li>Collaborate with account executives to ensure seamless service delivery</li>
<li>Handle service work, including policy changes, endorsements, and client inquiries</li>
<li>Maintain a thorough understanding of commercial insurance coverage and industry best practices</li>
<li>Utilize AMS360 and Agency Zoom software to manage client accounts and documentation</li>
<li>Contribute to the positive culture and team environment through active participation in company activities</li>
</ul>
Qualifications/Requirements
<ul>
<li>Licensure: Property &amp; Casualty (P&amp;C) license required</li>
<li>Experience: Minimum of 3 years in a Commercial CSR role (flexible for the right candidate)</li>
<li>Industry Knowledge: Strong understanding of commercial insurance coverage, particularly in Agri-business</li>
<li>Technical Skills: Proficiency in AMS360 and Agency Zoom software preferred</li>
<li>Work Environment: Fully in-office role in Frederick, MD (hybrid option may be considered in the future)</li>
<li>Soft Skills: Excellent communication, organizational, and problem-solving skills.</li>
</ul>

Commercial Insurance Customer Service Representative

Commercial Insurance Customer Service Representative

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