ServisFirst Bank
Commercial Loan Assistant
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Charlotte, NC, USA
Work mode:
Onsite
Published on:
9 September 2026
What they need
At ServisFirst, Our Name is Our Mission.
Duties And Responsibilities The Commercial Loan Assistant is responsible for coordinating the closing and servicing of the Region’s loan portfolio. Assignments vary based upon current needs and directions from the Regional Credit Officer.
The Incumbent Will
Provide ongoing relationship servicing with current clients to maintain goodwill and gain additional business
Respond to client phone calls, inquiries and requests regarding accounts within 24 hours
Coordinate with Bankers loan closings including but not limited to:
Requesting documents from Loan Operations
Engaging counsel to represent the Bank
Obtaining and reviewing due diligence items
Reviewing draft loan documents to ensure compliance with approved terms
Reviewing draft loan documents to ensure inclusion of Bank required language
Engage or interact with title agents and insurance agents as applicable
Prepare wire request forms to fund loan proceeds following closing
Review executed documents before forwarding to Loan Operations
Prepare booking instructions memo if applicable
Review booked loan to ensure compliance with approved terms
Coordinate & reconcile internal GL accounts associated with appraisal fees and expenses
Create CIF records for new customers who have not yet opened a deposit account
Coordinate and assist customer, lender, and back office personnel in resolving loan servicing issues
Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.
Note: Additional duties and responsibilities may be assigned
Minimum Qualifications
- High School diploma or equivalent
- Minimum ten (10) years’ related banking or financial services experience required
- Minimum five (5) years’ experience working with customers to research and resolve issues and provide follow-up as needed
- Excellent written and verbal communication skills
- Experience using Microsoft Outlook, Word and Excel
- Experience in a position requiring attention to detail, as demonstrated in previous experience balancing accounts, preparing reports, gathering required documents or similar
- Experience working independently
- Excellent organizational skills and ability to multi-task
Physical Requirements And Environmental Conditions The physical requirements and environmental conditions of this position consist primarily of:
- Sustained standing and sitting
- Frequent use of PC, including typing or sustained attention to monitor
- Occasional lifting of basic office files or equipment up to 20 lbs
- Normal office environment with comfortable internal temperatures and low level noise
EOE/AA
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