Commercial Operations Executive

Job Ref: ILH6725

Branch: Iconic Hotels Resorts - HQ

Location: Iconic Hotels Resorts - Baker Street, London (West)

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: as per rota

Hours per week: 40

Posted date: 10/09/2026

Closing date: 10/10/2026

Commercial Operations Executive

London | Full-time

Make your next move with Iconic Hotels Resorts

We're Iconic Hotels Resorts, part of L+R Group - a global hotel investment and management company with a diverse portfolio of luxury properties — and we're looking for a Commercial Operations Executive to join our Commercial Operations team in London.

This is the role that keeps our hotels selling. You'll load the rates, packages and promotions our hotels need, make sure everything is live and bookable across our booking channels and systems, and be the person hotel teams come to when they need something sorted. You'll also play a big part in getting new hotels open and selling.

It's a hotel role at heart — practical, fast-moving and close to the action. If you've worked in reservations, revenue or distribution and enjoy making the commercial side run properly, we'd love to hear from you.

What you'll do

• Load and manage rates, packages, promotions, group and corporate codes
• Keep our hotels live and selling correctly across PMS, RMS, CRS and CRM
• Support hotel teams day to day, turning their requests around quickly
• Monitor how rates are showing across channels and fix anything that's off
• Get new hotels ready to sell — system set-up, loading and go-live support
• Share performance updates that help hotels make better commercial decisions

What you bring

• 2–3 years in hotel reservations, revenue, distribution or operations
• Familiarity with hotel systems such as Opera, SynXis, Duetto or Salesforce
• Accuracy, organization and a genuine team spirit
• Confidence working with hotel teams at every level
• Comfortable in Excel

Why L+R Hotels?

• Career development in a growing global company
• Travel discounts across our portfolio
• Inclusive, innovative workplace culture

Ready to grow with us? Apply today and help shape how our hotels sell.

Our ethos and purpose is simple: to provide iconic luxury in its finest form. Staying at an Iconic Luxury Hotel is an experience that lives long in the memory. Service that is thoughtful and discreet; food that attains culinary perfection yet is delivered in a relaxed, comfortable environment; rooms that project opulence but make you instantly feel at home. Our hotels each have their own stories, traditions and character that mark them out as unique. This individuality brings our collection together. Our team take cues as to the level of service each guest expects. Familiar, chatty or more reserved. Our distinct character is reflected both in service levels and the environment. Everything we do is instinctive and insightful, creating an emotional connection with each guest. Our existing portfolio includes world-famous Cliveden House, a grand stately home hotel; Chewton Glen, a quintessentially English manor house on the fringes of the New Forest and Solent Coastline; The Lygon Arms, a 600-year-old luxury Cotswolds coaching inn; and 11 Cadogan Gardens, a distinguished home from home in one of the most prestigious areas of London. The Mayfair Town House, London also joined the collection in December 2020