Commercial Operations Executive

About the role

Support the commercial and operations teams in day-to-day sales coordination, e-commerce operations, pricing analysis, order follow-up and cross-department execution. The role will work closely with Sales, Marketing, Supply Chain, Retail, Warehouse and Operations teams to ensure commercial and operational tasks are completed accurately and on time.

Key responsibilities

• Support daily commercial and sales operations, including quotation preparation, pricing updates and product information management
• Manage and follow up e-commerce channels including HKTVmall and other online platforms
• Coordinate product listing, pricing, inventory availability, promotions, order fulfilment and related follow-up
• Assist in purchase order, delivery schedule, cut-off date and operational coordination
• Prepare regular sales reports, pricing comparisons, margin analysis and competitor benchmarking
• Follow up inventory, product availability and replenishment-related information
• Coordinate with Sales, Marketing, Supply Chain, Warehouse and Retail teams on product launches and commercial projects
• Maintain accurate product, pricing, order and promotional information
• Follow up assigned projects, timelines and outstanding action items to ensure timely completion
• Support customer enquiries, quotation preparation and ad-hoc commercial or operational tasks

About you

• Higher Diploma or above in Business Administration, E-commerce, Marketing, Supply Chain, Operations or related disciplines
• Candidates with 1–2 years of relevant experience are preferred, while fresh graduates with strong potential are also welcome to apply
• Experience in FMCG, food, retail, e-commerce, sales support or operations is an advantage
• Proficient in MS Excel and comfortable working with sales, pricing and operational data
• Good numerical sense and willingness to learn pricing, margin, inventory and promotion analysis
• Good communication and coordination skills
• Good command of spoken and written English and Cantonese; Mandarin is an advantage
• Self-motivated, organised and willing to take ownership of assigned tasks
• Strong sense of responsibility and attention to detail
• Proactive working attitude with good problem-solving skills
• Able to work independently and follow tasks through to completion
• Monday to Friday, with alternate Saturdays
• Immediate availability is highly preferred