Commercial Operations Manager

About the job

Commercial Operations Manager

Job Description

Department: BESS USA

Job Status: Full Time

Reports To: Head of USA

Location: Atlanta

Amount of Travel Required: Up to 25%

POSITION SUMMARY:

The Manager of Commercial Operations is responsible for supporting and executing commercial operations processes across Energy Storage Business. This role plays a key part in improving operational consistency, supporting market expansion efforts, and enhancing collaboration across teams.

This position focuses on implementing standardized processes, supporting proposal and contract development, and coordinating marketing initiatives that drive business growth. The Manager works closely with cross functional teams to ensure efficient execution of commercial activities and alignment with business objectives.

ESSENTIAL FUNCTIONS:

• Support the development, implementation, and continuous improvement of commercial operations processes across affiliate companies.
• Assist in standardizing tools and practices, including:
• Risk review processes
• Quoting templates
• Standard terms and conditions for projects and services
• Ensure adherence to established commercial policies and procedures.
• Support market expansion initiatives by gathering data, conducting analysis, and contributing to strategy development.
• Identify potential opportunities for growth and provide insights to leadership.
• Assist in tracking and reporting progress against commercial and business development goals.
• Partner with Sales, Engineering, Finance, Legal, and Operations to support efficient proposal and contract execution.
• Act as a key point of coordination to ensure alignment and timely completion of commercial activities.
• Facilitate communication between teams to resolve issues and improve workflows.
• Work with internal and external partners to generate leads and support business development efforts.
• Assist in the preparation and review of proposals to ensure quality, consistency, and alignment with company standards.
• Support contract development processes, including reviewing terms and identifying potential risks.
• Help maintain documentation and templates for efficient proposal generation.
• Track key performance indicators (KPIs) related to commercial operations and marketing activities.
• Prepare reports and insights to support data driven decision making.
• Identify areas for improvement and recommend practical solutions.
• Performs other related duties as assigned to assist with successful operations and business continuity.

Qualifications

POSITION REQUIREMENTS:

• Must be legally authorized to work in the United States without the need for sponsorship.
• Must be at least 18 years of age or older.
• Successfully passes all applicable general pre employment testing including but not limited to: background check, pre employment drug screening, pre employment fit tests, pre employment aptitude and/or competency assessment(s).
• Predictable, in-person attendance.
• Mandarin and English Speaker.

EDUCATION/EXPERIENCE LEVEL

• Bachelor’s degree in business or an applicable field required, MBA preferred.
• 5–8 years of experience in commercial operations, business operations, or related field
• Experience supporting commercial or operational processes across multiple teams or business units.
• Working knowledge of contract structures and risk considerations.
• Strong analytical and problem solving skills.
• Financial acumen to support budgeting and performance tracking.

QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES

• Strong work ethic and the ability to work independently with minimal direction.
• Excellent written and verbal communication skills, with the ability to present complex ideas clearly to senior executives, stakeholders, and external partners.
• Skilled in using data driven insights to guide decision making and optimize business outcomes.
• Knowledge of power generations solutions.
• Ability to work within cross functional team environments.
• Experience in mentoring and developing team members, fostering a high performance culture.
• Experience working inside a field service organization leasing assets, managing operations, maintenance of equipment and service level guarantees (power generation, gas processing or similar organization).