Commercial Operations Manager

The Role at a Glance

Leading a passionate team of 18, you will be the driving force behind our food and drink experiences - from bustling pre-theatre dining and interval bar rushes to high-profile corporate events and live performances.

What You'll Do

• Drive Service Delivery: Champion seamless, welcoming, and high-quality service across all commercial food, drink, and event spaces
• Develop the Team: Lead, mentor, and inspire a 18-strong front-of-house team through continuous training, coaching, and career development
• Maintain Compliance: Ensure full operational excellence across licensing laws, health and safety, food hygiene, and venue compliance

Why Join Eden Court?

• Real Work-Life Balance: A genuine 37.5-hour working week in an industry known for long hours
• Extra Time to Recharge: Extended annual leave provision
• Unbeatable Perks: Free tickets to world-class theatre shows, live music, comedy, and film screenings
• Vibrant Culture: A fun, fast-paced, and supportive working environment right at the creative heart of the Highlands

JOB TITLE Commercial Operations Manager

SALARY £30,831 per annum

HOURS OF WORK 37.5 hours per week

CONTRACT TYPE Permanent

LOCATION Eden Court Highlands, Bishops Road, Inverness, IV3 5SA

DEPARTMENT Visitor Experience

LINE MANAGER(S) Head of Commercial Operations

PENSION Up to 6% Company contribution with the Peoples Pension

HOLIDAYS Full time equivalent allowance of 36 days of paid annual leave, inclusive of 8 public holidays. Annual leave entitlement increases by one day for each year of continuous service, up to a maximum of 41 days.

OTHER BENEFITS

• Complimentary and discounted tickets to events at Eden Court
• Free soup and 20% staff discount at Eden Court’s Café
• Enhanced benefits package, including occupational sick pay, and enhanced contractual maternity, shared parental leave and adoption pay
• Free parking

Please visit our website to review the Job Pack for full details of this vacancy and information on how to apply. Please note that applications received via Indeed will not be considered.

Applications must be received by Sun 25 Oct 2026.

It is anticipated that this will be a two-stage recruitment process, with first interviews taking place online W/C Mon 2 Nov and second interviews taking place in-person W/C Mon 9 Nov.

Pay: £30,831.00 per year

Benefits:

• Bereavement leave
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Sabbatical
• Sick pay

Work Location: In person