Commercial Service Technician

Commercial Kitchen Service Technician

Brockton, MA

Employment/FLSA Status: Full-time, Regular, Non-Exempt (Hourly)

$25 to $35 hourly

Sign-On & Retention Bonus

What’s in it For You:

On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
Receive a company service vehicle, fuel card, tablet and cell phone for business use
Market-leading benefits program including 401k and paid time off
Take charge of your career through growth opportunities including advanced technician and management positions

What You Will Do:

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
Communicate with manufacturers as needed to help with diagnoses and parts identification
Consult with the Technical Assistance Group for technical support while onsite
Install all parts ordered for the customer in a timely and professional manner and in line with company policy
Promote and recommend other services provided by Smart Care to customers when needed
Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
Follow safe work practices and accident prevention procedures
Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
Maintain productivity levels in accordance with company standards

Physical Requirements:

Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
Ability to work on ladders, roofs, and other high places

Minimum Qualifications:

High School diploma or equivalent
1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
Valid driver’s license and acceptable motor vehicle record
Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
Availability for occasional overnight travel as assigned
Immigration sponsorship not provided for this role

Preferred Qualifications:

Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
Commercial refrigeration and/or commercial cooking equipment repair experience
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected].