Commercial Support Administrator

About the Role

We are seeking a Commercial Support Administrator to assist with customer and supplier records, data entry, document preparation, sales administration, and general commercial support.

You will update business information, process routine documents, maintain spreadsheets, respond to basic enquiries, and help ensure that commercial records remain accurate and organised.

Previous commercial experience is helpful but not essential. Training on company procedures and internal systems will be provided.

Why Join Us?

Supportive Working Environment

Work with a professional team that values accuracy, reliability, and clear communication.

Practical Training

Receive guidance on commercial administration, document processing, data management, and internal business systems.

Career Development

Build transferable experience in business administration, commercial support, customer service, and sales operations.

Varied Responsibilities

Work across data entry, documentation, customer records, supplier information, and general office support.

Key Responsibilities

• Enter and update customer, supplier, and commercial information
• Maintain accurate records in company databases and spreadsheets
• Prepare quotations, forms, reports, and routine business documents
• Process customer and supplier account updates
• Check documents for missing or incorrect information
• Organise and maintain digital files
• Monitor shared email inboxes and route enquiries appropriately
• Respond to routine customer and supplier enquiries
• Assist with order and sales administration
• Update pricing, product, and service information when authorised
• Prepare basic spreadsheets and activity reports
• Maintain contact lists and account information
• Scan, upload, and archive commercial documents
• Monitor outstanding administrative requests
• Coordinate routine information with internal departments
• Handle customer and business information confidentially
• Support general office administration as required
• Follow established company procedures and data-protection requirements

What We Are Looking For

Experience

• Previous experience in administration, customer service, retail, sales support, or office work is helpful but not essential
• Applications from school leavers, career starters, and candidates changing industries are welcome
• Previous commercial or business-support experience is beneficial but not required

Skills

• Strong attention to detail and accuracy
• Good computer and keyboard skills
• Comfortable using email, Microsoft Word, and Excel
• Clear written and verbal communication
• Good organisation and time-management abilities
• Ability to enter and review information accurately
• Willingness to learn new business systems and procedures
• Ability to follow instructions and meet deadlines
• Professional approach to customers and suppliers
• Responsible handling of confidential information
• Ability to work independently and as part of a team

Education

• GCSEs or equivalent qualifications are preferred
• A university degree is not required
• Relevant administrative, customer-service, volunteer, or practical experience will be considered

Pay: £25,420.00-£28,000.00 per year

Benefits:

• Company pension
• Paid volunteer time
• Private dental insurance
• Private medical insurance
• Shuttle service provided

Work Location: In person