Commercial Support

🌎 Join a Global Market Leader

Hello! If you're a proactive, highly organised all-rounder who enjoys variety, supporting others and keeping a busy commercial team running smoothly, we'd love to meet you!

EA Technology Australia is at the forefront of innovation in asset management and energy technology solutions. Our operations are global, and our expertise in electrical asset management is recognised worldwide.

As our Commercial Support – ANZ, you'll be the go-to person for our Australian market team, providing hands-on support across sales, customer engagement, events, marketing, post-sale coordination and financial administration.

This is a varied role where no two days will be the same. You'll work closely with our Market Lead, business development, engineering, channel and marketing teams, helping them stay focused on customers, growth and revenue-generating activities.

📋 What You'll Do

As Commercial Support – ANZ, you'll help keep our market team organised, responsive and focused on delivering an excellent experience for our customers. From preparing quotations and coordinating events to supporting marketing campaigns and following through after a sale, you'll be involved across the commercial lifecycle.

• Provide day-to-day operational and administrative support to the ANZ Market Lead and wider market team.
• Manage sales administration, including preparing and processing quotations and purchase orders and tracking orders through to fulfilment.
• Maintain accurate customer and commercial information within our CRM system.
• Support proposal preparation, formatting, bids and tender submissions.
• Assist our Deal Desk and Commercial Operations teams with contract documentation, pricing requests and other commercial administration.
• Coordinate post-sale customer support, helping connect customers with the appropriate delivery, technical or service teams and ensuring actions are followed through.
• Liaise with central teams including Finance, Commercial Operations, Legal and HR to support invoices, purchase orders, expenses and other business requirements.
• Maintain market reporting, customer contact lists, activity records, dashboards and documentation for internal and leadership reviews.
• Support the planning and delivery of customer events, trade shows, customer visits and other field marketing activities.
• Coordinate event logistics, materials, attendees and follow-up, ensuring leads are accurately captured within the CRM and progressed appropriately.
• Support local marketing campaigns, content localisation and demand-generation activities in collaboration with our APAC Field Marketing Lead.
• Help onboard new team members, including supporting internal processes and system access.
• Carry out research to support our sales and marketing teams, including market research, account preparation, competitor information and prospect list building.
• Proactively identify opportunities to improve processes and resolve operational issues.

As an innovative company providing leading-edge solutions, EA Technology invests in the personal development of our people as well as the continued development of our technology and solutions.

💡 Does This Sound Like You?

• You have experience in commercial support, sales coordination, operations or a similar administrative/commercial role within a B2B environment.
• You're highly organised and comfortable managing multiple tasks and changing priorities.
• You're a confident communicator who is comfortable engaging with customers, colleagues and senior stakeholders.
• You have excellent attention to detail and take pride in following tasks through to completion.
• You're comfortable using CRM systems and Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• You're proactive and self-motivated, with the confidence to identify what needs doing and take initiative.
• You're adaptable, resilient and able to stay calm and organised when priorities change.
• You're a collaborative team player who enjoys helping others succeed.
• You have a practical, solutions-focused approach to solving problems.
• You're professional and discreet when handling confidential or commercially sensitive information.
• You're eager to learn and interested in developing a broad understanding of how a growing commercial organisation operates.

It would also be great if you have:

• Experience supporting a field sales, marketing or account management team.
• Experience coordinating events, field marketing activities or customer visits.
• Exposure to financial administration, including purchase orders, invoicing or expense management.
• Experience working across different markets or cultures within the APAC region.
• A background or interest in the utilities, industrial or technology sectors.

If you're looking for a varied commercial role where you can make a real difference to the effectiveness of a growing team, we'd love to hear from you.