Commissary Supervisor

Operations Management

• Assist the Commissary Manager in supervising daily commissary operations including ordering, stocking, packaging, and distribution of goods.
• Monitor workflow and ensure staff efficiency in filling inmate/customer orders or retail restocking.
• Maintain cleanliness and organization of commissary areas in accordance with health and safety regulations.
• Ensure accurate labeling, pricing, and shelf stocking.
• Conduct regular inspections of inventory, equipment, and storage conditions.

Staff Supervision

• Together with the Commissary Manager, train, schedule, and supervise commissary clerks, assistants, or inmate workers.
• Monitor staff performance and provide coaching, feedback, and disciplinary action as needed.
• Ensure proper coverage and shift assignments to meet operational needs.

Inventory and Financial Control

• Manage inventory levels to minimize waste and ensure availability of popular items.
• Perform routine inventory audits, cycle counts, and reconcile discrepancies.
• Ensure all transactions are properly recorded and compliant with accounting policies.

Customer Service

• Ensure that all stakeholders are served properly with highest level of good customer service.
• Resolve customer or staff complaints effectively and professionally.
• Ensure orders are filled accurately and delivered in a timely manner.
• Promote a positive customer experience and maintain professional demeanor at all times.

Compliance & Security

• Adhere to and enforce institutional, legal, and company policies regarding commissary operations.
• Ensure that commissary employees follow all rules concerning product handling and restricted items.
• Maintain accurate records for audits, inspections, and security compliance.
• Coordinate with respective stakeholders when needed to ensure safety protocols are observed.

Qualifications:

• Must be graduate of any Bachelor's Degree related to Industrial Engineering or Manufacturing
• Minimum 2 years of experience in retail, inventory management, or food service operations.
• Prior leadership (TL, Assistant Supervisor, Supervisor) experience in a Commissary is a must.
• Interested candidates must be willing to work fully on-site in 3MD Camangyanan Sta. Maria, Bulacan.
• Interested candidates must be willing to work on a shifting schedule (Morning and Graveyard), 6 days per week.