Commission Admin Officer

Job Responsibilities

• Review subsale sales transactions and calculate commission payouts for negotiators, co-agents, and/or referrals accurately and in accordance with company policies and applicable agreements.

• Verify the accuracy, completeness, and supporting documentation of commission payout details before processing.

• Review and check transaction documents to ensure all required information and supporting documents are complete and accurate.

• Print, prepare, organise, and check relevant transaction and commission documents for processing and record-keeping purposes.

• Prepare invoices and other relevant documentation required for commission payouts and transactions.

• Review and approve cases submitted through the Agent Portal, ensuring all required information and documents meet the company’s requirements before approval.

• Calculate and manage Sales and Service Tax (SST) applicable to each commission payout and ensure accurate recording and processing.

• Calculate and process Withholding Tax (WHT) payments for negotiators, foreign referrals, and co-agencies, ensuring timely submission of the relevant information and reports to the Accounts Department.

• Prepare CP58 and other required tax forms, documents, or letters for negotiators and foreign referrals.

• Prepare commission payout summary reports and supporting schedules to ensure payouts are processed and disbursed accurately and on time.

• Maintain accurate and up-to-date records of commission payouts, SST, WHT, invoices, transaction documents, and other related records.

• Perform proper filing and documentation of completed transactions, commission records, invoices, tax documents, and other relevant documents for easy retrieval and audit purposes.

• Update the relevant accounting and internal records following the processing of commission payouts and transactions.

• Assist negotiators with commission-related, transaction, documentation, and portal enquiries through WhatsApp and other designated communication channels, providing timely and accurate support.

• Follow up with negotiators and relevant parties for outstanding documents, information, approvals, or clarifications required to complete commission processing.

• Stay updated on subsale schemes, transaction procedures, commission structures, and relevant requirements, and communicate important updates to negotiators.

• Ensure all commission, tax, invoicing, documentation, and transaction processes comply with relevant laws, regulations, company policies, and internal procedures.

• Maintain confidentiality and accuracy when handling commission, financial, tax, and negotiator-related information.

• Perform other administrative and transaction-related duties as assigned by management.

Requirements

• Diploma or Degree in Business Administration, Real Estate, Marketing, or a related field
• Fresh graduates or candidates with relevant working experience are encouraged to apply
• Strong coordination, organizational, and multitasking skills
• Good communication and interpersonal skills
• Proactive, detail-oriented, and willing to learn