Communication Officer

Key Roles & Responsibilities

Content Creation

• Write and edit content for social media, website pages, newsletters, brochures, and reports.
• Prepare communication materials such as flyers, posters, presentations, campaign content.
• Support the creation of short videos, infographics, and simple visual stories (with help from designers when needed).
• Ensure all content is easy to understand, accurate, and aligned with CIFs values.

Social Media & Online Presence

• Manage CIFs social media accounts (Instagram, Facebook, LinkedIn, X, YouTube).
• Plan and schedule regular posts to keep our audience engaged.
• Track reach, engagement, and audience growth, and share monthly updates.
• Respond to messages and comments in a timely and respectful way.
• Support digital campaigns during special events, days of observance, or fundraising drives.

Storytelling & Field Communication

• Collect stories, photographs, case studies, and updates from programme teams in all states.
• Visit field locations (occasionally) to gather real stories and understand programme activities.
• Write simple, honest, and powerful impact stories that show the challenges and successes of children and families we work with.

Branding, Visibility & Donor Communication

• Ensure CIF’s branding guidelines are followed in all communication materials.
• Support the design and printing of banners, standees, posters, and other collaterals for events, workshops, campaigns, and conferences.
• Prepare content for donor reports, presentations, proposals, newsletters, and website updates.
• Maintain an organised library of photos, videos, logos, templates, and other communication assets.

Website Management, Coordination & Collaboration

• Support updates to the CIF website with new stories, photos, project updates, and key achievements.
• Coordinate with web designers or developers for major changes when needed.
• Work closely with programme teams, the fundraising team, and the leadership team to understand communication needs.
• Support internal communication—templates, documentation, and event support.

Qualifications & Experiences required:

• A bachelor or master’s degree in communications, journalism, social sciences, or a related field.
• 2–4 years of experience in communications, social media, content writing, or similar roles.
• Strong writing and editing skills in English, ability to explain ideas in a simple and engaging way.
• Basic knowledge of managing social media pages and understanding what works well online.
• Ability to collect stories and information from the field and turn them into clear, human-centred content.
• Comfortable using basic design or editing tools (Canva, simple video editing apps, etc.).
• Good coordination skills and the ability to work with teams across different locations.
• An interest in social issues, children’s rights, and development work.
• Willingness to travel occasionally to project locations.