Communication Operator (Radio / Telecommunications)

The Communication Operator is responsible for handling radio communications, telephone calls, and other communication systems to ensure the timely and accurate exchange of information. The role involves receiving and transmitting messages, coordinating with personnel and departments, monitoring communication equipment, and maintaining proper records of all communications.

Key Responsibilities

• Operate and monitor radio communication equipment, two-way radios, telephones, and other communication devices.
• Receive, transmit, and relay messages accurately and promptly to the appropriate personnel or departments.
• Maintain clear and professional communication with team members, clients, and other concerned parties.
• Monitor radio channels and communication systems to ensure proper operation.
• Record incoming and outgoing calls, radio messages, incidents, and other important communication details.
• Report equipment malfunctions, communication interruptions, or technical issues to the appropriate personnel.
• Follow company communication protocols, safety procedures, and confidentiality policies.
• Coordinate with field personnel, security teams, or operations staff when necessary.
• Perform other communication-related duties as assigned by the immediate supervisor.

Qualifications

• High school graduate or college level; a graduate of a telecommunications, electronics, or communications-related course is an advantage.
• Experience in radio operations, telecommunications, dispatching, or a similar role is an advantage.
• Knowledge of two-way radios, telephone systems, and basic communication procedures.
• Good verbal communication skills and the ability to relay information clearly and accurately.
• Basic computer skills for documentation and recordkeeping.
• Must be attentive, responsible, organized, and able to work under pressure.
• Willing to work on shifting schedules, including weekends and holidays, if required.
• Willing to undergo training on company communication systems and procedures.

Work Location: Asian Star Building in Muntinlupa City, Metro Manila