Communication Trainer

Role & responsibilities

Key Responsibilities

• Facilitate interactive sessions on verbal and written business communication.
• Coach employees on articulation, clarity of thought, confidence and professional communication.
• Develop capability in client conversations, project/status updates, issue articulation, presentations and stakeholder interactions.
• Improve professional writing, including emails, reports and workplace communication.
• Use role plays, simulations, presentations and real workplace scenarios for practice.
• Assess participants before and after the intervention and provide individual feedback.
• Identify communication gaps and recommend targeted coaching/reinforcement.
• Customize sessions based on business and participant requirements.
• Provide progress observations and feedback to the Talent Development team.

Preferred candidate profile

• 4 years in Communication / Business Communication / Soft Skills training.
• Experience working with IT/technology professionals and client-facing teams preferred.
• Strong facilitation, coaching and feedback capability.
• Excellent written and verbal English communication.
• Experience with both in-person delivery.