Communications Agent

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Job Summary

We are seeking a personable and motivated Communications Agent to support customer outreach, promotional initiatives, and relationship-building activities. This position is ideal for someone who enjoys communicating with people, presenting information clearly, and representing a company professionally while developing valuable communication and customer engagement skills.

Responsibilities

• Communicate with customers and prospective customers in a professional manner.
• Provide clear information about products, services, and promotional opportunities.
• Engage with customers to understand their interests and needs.
• Build positive relationships through friendly and effective communication.
• Support customer outreach and lead generation activities.
• Participate in promotional campaigns and community engagement initiatives.
• Follow up with prospective customers when additional information is needed.
• Gather customer feedback and communicate relevant insights to the team.
• Assist with presentations and promotional materials.
• Maintain organized records of customer interactions and outreach activities.
• Collaborate with team members to support customer engagement and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Confident, friendly, and professional approach to customer interactions.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Excellent organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Comfortable working in a team-oriented environment.
• Previous communications, customer service, sales, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer outreach experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching