Communications and Operations Coordinator

Summary of Position:

Bettering Human Lives is Liberty’s commitment to lifting living standards worldwide by expanding access to reliable energy and backing entrepreneurs who are driving meaningful change.

The Communications & Operations Coordinator is a full‑time position supporting the Bettering Human Lives Foundation’s mission to expand access to clean cooking fuels across Sub‑Saharan Africa. The Foundation raises funds and provides low‑interest loans to entrepreneurs who distribute LPG (propane) or manufacture and sell cookstoves. This role supports a blend of external‑facing communications and day‑to‑day operations, including social media content development, loan tracking, partner coordination, results reporting, fundraising, and donor engagement.

Qualifications & Requirements:

• Bachelor's degree in communications, marketing, international development, business, or a related field, or equivalent experience.
• One to three years of experience in digital communications, marketing, nonprofit program support, or administrative role.
• Strong writing and editing skills across social, email, and long-form formats, with the ability to adapt tone for donor, and public audiences.
• Proficiency with Microsoft Office, including Excel-based trackers and reports.
• Demonstrated accuracy and organization in maintaining records, schedules, and data on a timely basis.
• Ability to communicate professionally with international partners across multiple time zones and cultural contexts.
• Demonstrated interest in energy access or global development preferred.

Indicators & Attributes for Success:

• Attention to detail
• Ability to stay on task and follow through
• Customer/Partner focus
• Positive attitude
• Prioritization & organizational skills
• Accountability
• Ethical practice
• Strong team-player
• Proactive ability

Primary Responsibilities:

• Manage and execute the Foundation's communications strategy across LinkedIn, Instagram, email marketing, website content, and other digital platforms.
• Develop and publish engaging content, including social media campaigns, partner spotlights, blog posts, newsletters, annual report materials, and donor communications.
• Track, analyze, and report on digital engagement metrics to evaluate performance, identify growth opportunities, and increase audience reach.
• Design, implement, and maintain operational systems for tracking loan pipelines, partner progress, repayment schedules, and portfolio performance.
• Support the management of the clean cooking investment portfolio through data tracking, reporting, and partner communications.
• Coordinate communications with entrepreneurial partners across Sub-Saharan Africa regarding loan disbursements, repayment schedules, reporting requirements, and project updates.
• Assist with donor engagement initiatives, fundraising campaigns, sponsorship outreach, and stewardship communications.
• Prepare reports, presentations, impact materials for Foundation leadership, board members, and stakeholders.
• Manage administrative workflows, documentation, scheduling, and cross-functional project coordination to support Foundation operations.
• Support event planning and execution for board meetings, fundraising events, partner visits, and employee engagement initiatives.
• Contribute to organizational process improvements by developing tools and systems that enhance operational efficiency, reporting accuracy, and program scalability.
• Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Working Conditions/Environment:

• Operates in a professional and/or business casual office environment.
• Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphones.
• Evening and weekend work may be required as job duties demand.

Salary:

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown.

Benefits:

At Liberty Energy, our total employee benefits include, but are not limited to, the following:

• Medical, Dental, Vision, Prescription Drug (Rx)
• Voluntary Life Insurance for Employee, Spouse, & Child(ren)
• Employee Basic Life and AD&D Insurance – Company Paid
• Short Term & Long Term Disability – Company Paid
• 401(k) or Roth 401(k) Retirement Plan, plus a company match
• Parental Leave
• Flexible Paid Time Off
• And many other benefits not listed here