Administrative Assistant – Communications & Program Support

Job Details

Location: Nashville, Tennessee
Work Arrangement: Hybrid
Estimated Start Date: November 16, 2026
Estimated End Date: June 30, 2027
Submission Deadline: October 19, 2026
Schedule: Monday–Friday
Working Hours: 8:00 AM–4:30 PM CST
Hours per Day: 7.5
Hours per Week: 37.5
Residency Requirement: TN residency required at date of hire
First-Day Onsite Requirement: In-person attendance is required on first day of employment for laptop deployment and orientation
Pay Rate: $20-$25

Position Overview:

This position will be in the Supplemental Nutrition Program (SNP) Section

This ASA 3 position assists the Communications & Continuous Quality Improvement Manager with program outreach projects, internal communications efforts, work process improvements, and day-to-day administrative responsibilities

Education:

Associate’s degree AND experience equivalent to one year of increasingly responsible full-time professional staff administrative experience

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional or paraprofessional

Required Skills / Experience:

• Experience equivalent to one year of increasingly responsible full-time professional staff administrative experience
• TN residency required at date of hire
• Weekly in-person attendance in Nashville, TN
• In-person attendance required on first day of employment for laptop deployment and orientation

Preferred Skills / Experience:

• Ability to communicate effectively both orally and in written communications
• Must be detail-oriented and highly organized with the ability to work independently with minimal supervision
• Must have the ability to work and communicate effectively with peers, superiors, subordinates, agency personnel, and external contacts
• Must have working knowledge of Microsoft Office Programs including Word, Excel, PowerPoint, SharePoint, Outlook, etc
• Experience with creative tools like Canva, Adobe Creative Suite, and similar programs is preferred
• Experience with document remediation software like Allyant CommonLook and similar programs as well as familiarity with ADA-accessibility practices is preferred

Job Responsibilities:

• Provide administrative support including preparation of reports, forms, and administrative tasks related to project logistics
• Assist in the creation and print requisition of handouts and forms
• Perform administrative duties including typing, word processing, and general office support
• Provide support to the Communications & CQI Manager; maintain and update SharePoint, H: Drive, and other databases as assigned
• Assist in the creation and submission of social media posts
• Assist in the compilation and distribution of a quarterly internal newsletter
• Conduct semi-annual reviews of relevant webpages and handouts, recommending updates as applicable
• Assist in surveying staff and program participants to develop and implement process changes that support continuous improvement
• Ensure that all administrative processes adhere to state and federal policies, rules, and regulations

Work Environment:

TN residency required at date of hire

This is a hybrid position with weekly in-person attendance in Nashville, TN

In-person attendance is required on first day of employment for laptop deployment and orientation

Travel to the central office in Nashville is non-reimbursable

Typical working hours are Monday - Friday 8:00AM CST to 4:30PM CST, 37.5 hours per week, reflective of typical state government office hours