Communications & Project Coordinator

Help shape the future of vocational education in Aotearoa

The Services Industry Skills Board (Services ISB) is playing a pivotal role in New Zealand's vocational education and training transformation. We work closely with industry to identify workforce needs, develop qualifications and standards, and support learners and employers across sectors including retail, hospitality, tourism, contact centres, and business services.

We're looking for an organised, creative and proactive Communications & Project Coordinator to join our team. This is a varied role where you'll combine communications expertise, project coordination, administration support, and event delivery to help drive meaningful outcomes for industry and learners throughout Aotearoa.

For more information about the role of the Services ISB can be found here: Services ISB

About the role

Reporting to the Head of Engagement, Partnerships & Culture, you'll play a key role in delivering engaging communications, coordinating projects and events, and supporting the smooth operation of the organisation.

No two days will be the same. You'll be involved in everything from developing content and managing stakeholder communications to coordinating qualification review activities and organising industry events.

What you’ll do

• Deliver engaging communications across email, web, social media, and other channels.
• Create and coordinate content that showcases the work and impact of Services ISB.
• Provide project coordination and administrative support across key organisational initiatives.
• Coordinate meetings, workshops, and industry events from planning through to delivery.
• Manage organisational systems, records, and communications tools.
• Build positive relationships with colleagues, stakeholders, and industry partners.
• Contribute to continuous improvement across communications, events, and business processes.

What you'll bring

We're looking for someone who is highly organised, detail-oriented, and enjoys balancing communications, coordination, and relationship-building responsibilities.

You'll ideally have:

• Experience in communications, marketing, project coordination, administration, or a similar role.
• Strong written communication skills and the ability to create engaging content.
• Excellent organisation skills, with the ability to manage multiple priorities and deadlines.
• Experience coordinating events, workshops, or stakeholder engagement activities.
• Confidence using Microsoft 365 and digital communication tools.
• A collaborative approach and the ability to build strong relationships with diverse stakeholders.

Why join us?

At the Services ISB, you'll be part of an organisation helping shape the future workforce of Aotearoa New Zealand.

We offer:

• Meaningful work with national impact.
• A supportive and collaborative team environment.
• Flexible Wellington or remote working arrangements.
• The opportunity to contribute to the transformation of New Zealand's vocational education system.
• A workplace that values diversity, inclusion and the unique experiences of all kaimahi.

Our commitment

We are committed to honouring Te Tiriti o Waitangi and creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and encourage candidates who can bring diverse perspectives and experiences to our team.

Apply now

If you're a communications and coordination professional who enjoys variety, takes initiative, and wants to make a real difference, we'd love to hear from you.

For a confidential kōrero, please contact [email protected]

Applications close: Sunday, 23 August 2026 at 11:59pm