Communications Assistant

The Communications Assistant supports the development and implementation of the Richmond Food Bank’s communications plan. This role supports internal and external communications, social media and digital engagement, community outreach, and relationship-building with clients, volunteers, donors, community partners, and the broader community.

The Communications Assistant also contributes to day-to-day food bank operations and helps ensure communications accurately reflect the organization’s programs, services, activities, and impact.

Key Responsibilities:

Communications

· Write newsletters, articles, website content, and other communication materials.

· Assist with planning, creating, and monitoring social media content across relevant platforms.

· Develop key messages for campaigns, initiatives, events, and organizational priorities.

· Create and update content for volunteer and client portals.

· Help develop and curate communication materials, including brochures, direct mail, videos, infographics, and other content.

· Research new and innovative ways to communicate and engage diverse audiences.

· Support communications that strengthen donor and volunteer engagement and retention, while highlighting the Food Bank’s programs, activities, and impact.

Community Engagement & Advocacy

· Assist with special events, fundraising activities, cheque presentations, and community events.

· Participate in coalition meetings and community initiatives focused on food security and poverty reduction.

· Build and maintain relationships with businesses, schools, service clubs, faith groups, and other community organizations to support food drives, donations, and campaigns.

Client & Volunteer Engagement

· Help create a welcoming, respectful, and inclusive environment for clients and volunteers.

· Collect stories, testimonials, and photos from consenting clients and volunteers for use in communications and outreach.

· Support client and volunteer engagement and communications as required.

Food Bank Operations

· Assist with day-to-day food bank operations, including warehouse and volunteer activities.

· Support grocery distributions as needed.

· Develop a strong understanding of the Food Bank’s programs and services to ensure communications accurately reflect the organization’s work and impact.

· Perform other related duties as required.

Qualifications:

Education & Experience

· Education or experience in communications, public relations, marketing, journalism, or a related field.

· Experience working in a nonprofit, community service, or food security environment is an asset.

Skills

· Strong writing, editing, storytelling, and interpersonal communication skills, with the ability to communicate effectively with diverse audiences.

· Experience creating content for social media and digital platforms, with knowledge of current communications and social media trends and practices.

· Proficiency with Canva, Lightroom, WordPress, Constant Contact, and Microsoft Office.

· Strong organizational and time-management skills, with the ability to manage multiple priorities, meet deadlines, and work independently.

· Ability to build positive relationships and work effectively with diverse groups, including staff, volunteers, donors, clients, businesses, and community organizations.

· Self-motivated, proactive, adaptable, and professional.

· Additional language skills are an asset.

· Commitment to social justice, dignity, inclusion, and food security.

How to Apply

Please submit your resume and cover letter as one PDF document to [email protected]. Applications will be reviewed on an ongoing basis. While we appreciate every applicant’s interest, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $27.85 per hour

Expected hours: 35.0 per week

Work Location: In person