Communications Assistant- Immediate Start

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking a motivated Communications Assistant to support customer communication, outreach initiatives, promotional activities, and relationship-building efforts. This entry-level opportunity is ideal for someone who enjoys interacting with people, communicating ideas clearly, and developing professional skills in a fast-paced, team-oriented environment.

Responsibilities

• Assist with daily customer communication and outreach activities.
• Communicate information about products, services, and promotions in a clear and professional manner.
• Engage with customers and prospective customers to understand their needs.
• Support promotional campaigns and customer engagement initiatives.
• Participate in community outreach activities and in-person promotional events.
• Follow up with customers and prospects as directed by the team.
• Maintain accurate records of customer interactions and follow-up activities.
• Share customer questions and feedback with appropriate team members.
• Collaborate with marketing, sales, and customer service teams to support business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Strong listening and relationship-building abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, retail, hospitality, promotions, or sales is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching