Communications Associate

Job Overview

AV Taxi Rides is hiring a professional and organized Communications Associate to support daily communication efforts, customer engagement, and administrative coordination. This role helps ensure effective communication between customers, office staff, and operations teams while maintaining a high standard of service.

Key Responsibilities

• Assist with customer communications via phone, email, and in-person interactions
• Provide accurate information regarding transportation services and scheduling
• Maintain communication records and customer documentation
• Assist with preparing informational materials and service updates
• Coordinate appointment confirmations and customer follow-ups
• Support administrative and office functions as needed
• Ensure professional and timely communication with customers and staff

Qualifications

• High school diploma or equivalent required
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Customer-focused attitude and professional demeanor
• Ability to work independently and as part of a team
• Previous customer service or administrative experience preferred but not required

Salary Range

$19 – $27 per hour, based on experience and qualifications

Benefits

• Paid training
• Paid time off (PTO)
• Health, dental, and vision insurance eligibility
• Career advancement opportunities
• Employee transportation discounts
• Stable full-time schedule
• Collaborative and supportive workplace culture