Communications Coordinator

Job Summary

Under the direct supervision of the South Carolina Director or Designee, the Communications Coordinator provides communications, outreach, and marketing support for Walton Options’ programs in South Carolina. This position collaborates with Team Leads, program managers, and the Development & Communications Team to develop accessible communications, increase community awareness, strengthen stakeholder engagement, and support the mission and values of the Independent Living Movement.

Essential Functions

Supporting the South Carolina Director or Designee and other Walton Options programs, including but not limited to:

Outreach Material Design

· Design (based on established templates), produce, and maintain accessible print and digital outreach materials, including editing, proofreading, and accessibility reviews, in accordance with Walton Options Brand Standards and Supporting Materials Policy.

· Ensure communications materials meet accessibility standards and are usable by individuals with diverse disabilities.

Digital Content

· Create relevant, original, high-quality content to be posted across all active WOIL social media platforms, website news items, and newsletters utilizing guidelines and guidance of the Communications Governance, Brand Standards & Supporting Materials Policy.

· Ensure digital content incorporates accessibility best practices, including alternative text, readable formatting, plain language principles, and captioning where appropriate.

· Monitor social media engagement and respond to inquiries in accordance with agency policies.

· Work under the advisory of the DCT to create accessible video content for sharing with the community, staff, and consumers.

Outreach, Networking & Events

· Develop and maintain positive working relationships with community partners, disability organizations, businesses, and stakeholders throughout the service area.

· Represent Walton Options at approved community meetings, outreach events, conferences, and networking opportunities.

Data Tracking & Reporting

· Track outreach and communications activities and maintain records as required by agency policies and funding sources.

· Assist with collecting success stories, photographs, testimonials, and other information that demonstrates program impact.

Competencies

· Communication proficiency.

· Knowledge of social media (Facebook, Instagram, TikTok, LinkedIn).

· Basic computer skills including Microsoft Office 365.

· Collaboration skills.

· Ability to exercise good independent judgment.

· Flexibility.

· Strong organizational and time management skills.

· Demonstrates a strong commitment to individual choice, equal opportunity, accessibility, and the full participation of people with disabilities in community life.

· Knowledge of disability etiquette and disability-inclusive communication practices.

· Ability to communicate effectively with diverse audiences.

· Must be able to pass all applicable background screenings.

Education and Experience

· Associate’s Degree, Technical Degree, Certificate, or Bachelor’s Degree.

· Minimum of one year of experience in communications, marketing, public relations, graphic design, community outreach, disability services, advocacy, or a related field.

· Design program knowledge: Canva is required. Adobe Suite and Google Drive/Forms are a plus.

· Video content knowledge, including creating, editing, captioning, and sharing video content, is a plus.

· Lived experience of disability, or direct personal/peer experience with independent living, strongly preferred.

Work Environment

This position operates in a professional office environment as well as community-based settings throughout the service area. Occasional local travel may be required for outreach events, meetings, training, and networking opportunities. Some evening or weekend community events, outreach activities, and meetings may be required.

Physical Demands

The position may require transporting outreach materials and event supplies weighing up to 15 pounds and assisting with event setup and breakdown as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Walton Options is an Equal Opportunity Employer and a consumer-controlled Center for Independent Living. People with disabilities, individuals with lived experience of disability, veterans, and individuals from diverse backgrounds are strongly encouraged to apply. Reasonable accommodations are available throughout the application and employment process upon request.

Pay: $15.50 - $16.50 per hour

Expected hours: 16.0 – 20.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Work Location: In person