Communications Coordinator

Location

Fairbanks, AK, US

Organization Name

Executive Administration

Job Summary

Job Summary: The Communications Coordinator supports the development, coordination, and distribution of internal and external communications for Tanana Chiefs Conference. This position assists with day-to-day communications activities, including content development, social media, newsletters, email communications, website and intranet updates, publications, event coverage, photography, and other communications materials. Working closely with the Communications Manager and Communications Specialists, the Communications Coordinator helps ensure communications projects are organized, completed on time, and consistent with TCC's brand and communications standards.

Adhere to the TCC Ch eghwtsen model of service and guiding principle which requires providing timely and effective service along with the ability to interact with others in a way that inspires trust and demonstrates respect, compassion and empathy.

Essential Functions

Essential Functions: This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbent(s).

Representative Duties: Under the direct supervision of the Communications Manager, the job incumbent will:

Communications Coordination & Support

1. Coordinate and support internal and external communications projects and activities.

2. Assist with communications requests by gathering information, identifying project needs, tracking deadlines, and coordinating follow-up with requesting programs.

3. Maintain communications calendars, project information, content schedules, and other organizational tools.

4. Coordinate with Communications staff and TCC programs to ensure required information and materials are received on time.

5. Assist with distributing completed communications through appropriate channels.

Writing & Content Development.

6. Draft and edit routine communications, including social media posts, emails, announcements, newsletter content, website content, event information, and other communications materials.

7. Gather information from TCC programs and staff to develop accurate communications content.

8. Conduct interviews and research as needed to support articles, stories, and other content.

9. Proofread communications materials for grammar, spelling, dates, names, locations, links, and other important details.

10. Adapt existing information for use across different communications channels.

Social & Digital Communications.

11. Assist with maintaining TCC's social media channels, including preparing, scheduling, and publishing approved content.

12. Assist with monitoring social media activity and identifying questions, comments, or issues that require follow-up.

13. Update website and intranet content as assigned.

14. Assist with email communications, digital signage, newsletters, and other digital communication channels.

15. Maintain communications calendars and scheduled content.

Publications & Materials

16. Assist with the development and production of TCC newsletters, publications, flyers, posters, brochures, informational materials, and other communications products.

17. Gather stories, photographs, program updates, and other content for TCC publications.

18. Format and prepare communications materials using established templates and brand standards.

19. Coordinate revisions, approvals, and final materials with Communications staff and requesting programs.

Events & Photography

20. Provide communications support and coverage for TCC meetings, events, and organizational activities.

21. Take photographs and gather content for newsletters, social media, websites, publications, and other communications channels.

22. Assist with preparing communications materials before events and organizing content following events.

23. Maintain organized photo and communications archives.

Communications Operations

24. Assist with monitoring and coordinating requests received through Communications email accounts, request systems, and other established processes.

25. Maintain organized communications files, templates, photographs, publications, reference materials, and archives.

26. Help ensure communications requests move through established review and approval processes.

27. Support Communications Department projects, campaigns, meetings, and initiatives as assigned.

Brand & Quality Support

28. Follow established TCC branding, style, accessibility, and communications standards.

29. Review materials for consistency and accuracy before publication or distribution.

30. Use approved templates and brand assets when developing communications materials.

31. Identify potential errors or inconsistencies and work with Communications staff to resolve them.

Collaboration

32. Work collaboratively with Communications staff and TCC programs to support communications needs.

33. Maintain positive and professional working relationships with staff, Tribal members, partners, and other audiences.

34. Provide responsive and professional customer service to programs requesting Communications assistance.

Other Responsibilities:

1. Perform other job-related duties as assigned.

Minimum Qualifications

Minimum Qualifications:

1. Associate degree in Communications, Journalism, Marketing, Public Relations, or a related field and relevant experience; OR an equivalent combination of education, training, and work experience.

2. Proficiency with common office, digital communications, social media, and content-development software. Experience with graphic design, publishing, photography, or content-management systems is preferred.

3. Familiarity with Interior Alaska Tribal governments, rural and Alaska Native communities and issues, cultural history, and ANCSA, or the ability and willingness to develop this knowledge.

4. Must pass background check pursuant to federal Indian Child Protection and Family Violence Prevention Act requirements and State of Alaska background check.

Knowledge, Skills and Abilities:

1. Strong written and verbal communication skills.

2. Strong proofreading and attention-to-detail skills.

3. Ability to write clear, concise content for different audiences and communications channels.

4. Basic knowledge of communications, social media, digital content, and publication practices.

5. Ability to organize information, files, projects, and schedules.

6. Ability to manage multiple assignments and meet established deadlines.

7. Ability to follow established processes, brand standards, and communications guidelines.

8. Ability to receive feedback and incorporate revisions into communications materials.

9. Ability to work independently on assigned tasks while seeking guidance when needed.

10. Strong interpersonal and customer-service skills.

11. Ability to work collaboratively as part of a team.

12. Ability to learn new communications platforms, software, and processes.

13. Ability to handle organizational information professionally and appropriately.

Supervision: This position has no supervisory responsibilities.

Supervision

Physical demands: Sedentary position with extended hours of sitting. Operates standard office and computer equipment. Job incumbent lifts and carries ten to twenty pounds occasionally. Some kneeling, standing and walking involved. Must be able to work efficiently and effectively in a busy and sometimes stressful environment.

Summation

Summary: This position is a high public contact position. Analytical skills are important to be able to describe in writing the impacts of issues relating to TCC tribes and constituents. Communication skills help relay information to all levels of reading abilities and in getting information for stories. Interpersonal skills will help develop relations with interior rural communities, tribal members, state and federal agencies, as well as private agencies and individuals.