Communications Coordinator

Position Summary

The Communications Coordinator is responsible for coordinating and carrying out the City’s communications activities. This position supports internal and external communications with employees, residents, and the news media; manages communication tools and platforms, including the City website and social media; and helps implement the City’s communications plan and related initiatives.

The Communications Coordinator works to strengthen public information and engagement efforts in support of the City’s commitment to transparency, accountability, accessibility, and meaningful community engagement.

Occasional evening and weekend hours may be required to support City meetings, events, and emergency communications.

Examples of Duties

General Communications

• Coordinate and implement the City’s communication plan and support internal and external communications.
• Assist with communications planning, budgeting, and coordination across departments.
• Develop and maintain media contacts and prepare press releases, announcements, and other public information.
• Additional duties as assigned.

Public Communication and Community Engagement

• Create and distribute content for City newsletters, publications, email updates, and other communication materials.
• Support community events and initiatives that promote public awareness and engagement.
• Coordinate communication with City departments and community organizations.

News Media Relations

• Respond to media requests and assist departments with media inquiries.
• Prepare news releases, articles, and other materials to share City information.
• Monitor media coverage and provide photos, video, and other supporting materials as needed.

Cable Television and Audio/Visual Support

• Coordinate the recording and televising of public meetings and City programming.
• Maintain on-screen messages and assist with audiovisual needs in coordination with IT.

Website, Social Media, and Digital Communications

• Maintain and update the City website, social media accounts, and other digital communication channels.
• Create and post timely, accurate, and engaging digital content.
• Track communication activity and recommend improvements based on performance and community needs.

Minimum Qualifications

• Bachelor’s degree in communications, public relations, journalism, marketing, public administration, or a related field.
• Three to four years of experience in communications, public relations, community affairs, or a related field, including project coordination or management.
• Knowledge of journalism, media relations, public relations, and marketing principles, including strategies for reaching targeted audiences.
• Proficiency in Microsoft Office and Adobe Creative Suite, including InDesign and Photoshop.
• Strong oral and written communication skills, with the ability to establish and maintain effective working relationships with City staff, officials, and the public.

Desirable Qualifications

• Experience managing communications for a municipality or other government organization.
• Knowledge of print production, graphic design, web design, desktop publishing, and related tools.
• Ability and willingness to learn new software applications, including website and email distribution systems.
• Valid Minnesota driver’s license.

Regular full-time employees are eligible for City benefits. The City offers a benefit package that includes health, dental, long and short term disability, life insurance, and deferred compensation.