Communications Coordinator

Department: Communications

Reports to: Marketing and Development Strategist

FLSA/Status: Part Time/ Non Exempt Average 20 hours per week

$35/hour × ~20 hours/week = $36,400 base expectation.

To be considered for the position, all interested candidates must submit 1) a cover letter and 2) a current resume.

Who We Are

Engineers Without Borders USA exists to help build thriving communities around the world. We build a better world through engineering projects that empower communities to meet their basic human needs. We celebrate the joy that comes when communities get safe water flowing for the first time, light that now shines where it was dark, and bridges and pathways that connect to new opportunities. Our team is committed to community engineering to make a meaningful, lasting, and positive difference that elevates the leadership and autonomy of our partner communities.

Join Our Team

This is an exciting opportunity to join EWB-USA and help keep a large, highly engaged network of volunteers, partners, and donors informed, connected, and aligned. The Communications Coordinator is a part-time, hands-on role responsible for reliable execution of key communications channels, with particular attention to communications serving EWB-USA's 10,000+ active volunteers. Reporting to the Marketing and Development Strategist, this position manages recurring mass emails, supports social media and content production, organizes visual assets, and helps staff and volunteer chapters access consistent, on-brand communications materials.

The Coordinator will work closely with volunteer coordinators and staff across the organization to translate EWB-USA's strategy, programs, and opportunities into clear and useful communications. A central part of the role is executing communications for multiple audiences and improving how we communicate with stakeholders, especially volunteers: understanding who is reading, using performance data and email marketing best practices to improve engagement, coordinating timing across teams, and helping ensure that stakeholders receive relevant and timely communications.

Responsibilities / Tasks

• Manage mass emails through our ESP, including regular newsletters and programmatic updates to volunteers and other stakeholders, year-round outreach, and time-sensitive crisis, health, and safety communications; coordinate content, proofs, scheduling, and quality control.
• Optimize volunteer email engagement, timing and cadence, subject lines, accessibility, and performance data; coordinate messaging across teams to reduce duplication and increase
• Gather, organize, and repurpose photos, videos, stories, project notes, and other content, and maintain an organized library of approved communications assets.
• Support storytelling and content dissemination across email, social media, web, and other channels so strong content reaches the right audiences in useful formats. Including day-to-day content creation, execution, and performance monitoring.
• Support routine communications and branding needs from staff and volunteer chapters, including flyers, conference materials, business cards, logos/icons, templates, and other assets.
• Track basic email and social media performance, share practical insights, and collaborate with staff across departments to keep communications timely, accurate, and coordinated.

Supervisory Budget Responsibility

This position has no supervisory responsibilities.

Qualifications

• Bachelor's degree or equivalent professional experience in communications, marketing, public relations, nonprofit communications, or a related field.
• At least 2 years of experience supporting communications, digital marketing, email marketing, social media, or related work.
• Excellent writing, editing, and proofreading skills, with the ability to make information clear, concise, and audience-appropriate.
• Familiarity with email marketing principles, audience segmentation, testing, and performance measurement, with hands-on experience preferred.
• Proficiency with creative tools like Canva or Adobe required, including the ability to create and adapt polished, on-brand digital and print assets using existing brand guidelines and templates.
• Experience managing or supporting organizational social media channels, including content scheduling, community engagement, and basic performance tracking.
• Strong organizational and project management skills, including the ability to manage recurring deadlines, follow up with contributors, and coordinate multiple communications requests at once.
• Comfort working collaboratively with colleagues and volunteers across teams, including gathering content and translating internal information into useful communications for a broad range of audiences.
• Proficiency in Google Workspace or Microsoft Office and comfort learning new communications and content management platforms.

Desired Skills and Attributes

• Experience communicating with a large volunteer, member, chapter, or distributed internal audience.
• Training or certification in email marketing, digital marketing, or related disciplines is a plus.
• Experience with Adobe Creative Suite or other design and asset-production tools.
• Experience with social media scheduling tools, analytics platforms, or content management systems.
• Familiarity with Salesforce is a plus.
• Understanding of digital accessibility, inclusive communications, and brand management best practices.
• Experience in a nonprofit, engineering, infrastructure, international development, or community-based organization.
• Prior EWB-USA volunteer experience is a plus but not required.
• Passion for EWB-USA's mission and vision.

Location: This position is hybrid or fully remote with a preference for Colorado residents. EWB-USA's head office is in Denver, CO. Remote work locations are possible. States where we already have employees are preferred (CO, DE, MT, TX, OR, FL, MI, OH). Remote candidates will not be considered if located in California, Washington, New York, Massachusetts, New Jersey, and Minnesota. Occasional travel to Denver will be required as necessary.

Physical Demands and Work Environment

Continually required to sit or stand at the computer for extended periods.
Frequently required to participate in virtual meetings and presentations.
Occasionally lift and/or move up to 15 pounds.

Engineers Without Borders USA is an equal opportunity employer.