Communications Field Technician - Mining Services

CorpCloud Pty Ltd is seeking a Communications Field Technician to join their team!

Are you a technically skilled communications or security systems professional looking for your next challenge in a dynamic, remote environment? This is an excellent opportunity to build a meaningful career with a growing organisation in the mining services sector, where your expertise will be valued, your development actively supported, and your contribution genuinely felt. With a mix of metropolitan and FIFO-based work, this role offers variety, autonomy, and the chance to work with cutting-edge security and communications technologies across some of Australia's most significant mining sites.

What you'll be doing?

• Troubleshooting & Problem Solving: Diagnose and resolve complex maintenance issues across security systems, camp WIFI, site communications, CCTV, and managed entertainment platforms — delivering effective solutions that keep operations running smoothly.
• Installation & Commissioning: Install, commission, and maintain a range of security systems to the highest technical standards, ensuring reliability and performance in demanding remote environments.
• Planned Site Maintenance: Carry out scheduled maintenance activities as part of ongoing contracts, including camera cleaning and access control equipment inspections, while providing thoughtful recommendations for system and hardware improvements.
• Centralisation Projects: Plan and execute centralisation projects that unify systems across multiple sites, enabling seamless multi-site viewing and control for greater operational efficiency.
• Fault Resolution & Escalation: Perform first and second-level troubleshooting with a focus on first-call resolution, leveraging knowledge repositories and diagnostic tools, and escalating where necessary with thorough data and documentation.
• Documentation & Maintenance Planning: Create and maintain accurate technical documentation, including design documents, test plans, and maintenance plans to support continuity and quality of service.
• Customer Support & Service Management: Respond to support calls and manage service tickets with a strong commitment to customer service excellence, ensuring every interaction reflects professionalism and care.
• Continuous Improvement: Stay current with industry trends, emerging technologies, and best practices to bring fresh thinking and innovation to the team's work.
• Performance & Compliance: Uphold established KPIs, performance metrics, and safety regulations, demonstrating a consistent commitment to quality, safety, and pride in workmanship.

Who are they looking for?

• Technical Qualifications: A tertiary qualification or equivalent practical experience in information technology — such as network support, systems administration, CCTV security, or MATV — provides the foundation needed to thrive in this role.
• Team & Project Experience: Demonstrated experience contributing to both maintenance and project work within a collaborative team environment is important for success in this position.
• Remote Site Experience: Proven experience working in remote or FIFO environments is essential, as this role involves on-site support at mining and remote locations.
• IP Networking Knowledge: A solid understanding of routers, switches, networks, and IP protocol concepts and components will be put to good use across a range of technical challenges.
• Security & Access Control Experience: Familiarity with the security and access control industry, including a good working knowledge of Gallagher products, is highly regarded.
• Safety Awareness: A solid understanding of safety regulations and compliance requirements is critical, particularly when working in remote and mining-site environments.
• ConnectWise Proficiency: Experience using ConnectWise software will support effective ticket and service management in this role.
• Communication Skills: Strong written and verbal communication skills, paired with the ability to engage professionally and personably with both customers and colleagues, are essential.
• Work Rights: Must hold valid Australian work rights to be eligible for this position.
• Minimum Experience: At least 2 years of experience in telecommunications or security systems in a FIFO or equivalent remote site role is required.
• Physically fit: This role involves working in demanding remote and mining site environments, which requires a reasonable level of physical fitness to safely handle equipment, access confined or elevated spaces, and remain on your feet for extended periods throughout the day.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Immediate Start: Hit the ground running with an opportunity that is ready for you right now, minimising downtime between your next great career move.
• Full-Time Stability: Enjoy the security and consistency of a permanent, full-time position with a well-established organisation in the mining services sector.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome applications from all individuals who are passionate about technology and thrive in hands-on, problem-solving environments — your unique perspective and drive are what matter most here.

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All information received will be kept strictly confidential and will be used only for employment-related purposes.

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