Communications Manager

About the Role

We are seeking a highly creative, strategic, and results-driven Communications Manager to lead our organization's communications, content, and digital engagement initiatives. This role is responsible for strengthening our brand presence, increasing audience engagement, and ensuring clear, impactful communication across multiple digital platforms.

The ideal candidate is an exceptional storyteller with strong digital marketing expertise, excellent writing skills, and a passion for creating compelling content that translates complex ideas into engaging and accessible messages for diverse audiences.

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Key Responsibilities

As our Communications Manager, you will:

• Develop and execute the organization's communications and content strategy across digital channels.

• Manage and grow social media platforms, including LinkedIn and Facebook, while maintaining an organized content calendar.

• Create, edit, and publish high-quality content, including:

  • Social media posts
  • Website content
  • Blogs and articles
  • Newsletters
  • Case studies
  • Presentations and communication materials

• Translate research findings, projects, and organizational initiatives into engaging content for diverse stakeholders.

• Design and maintain brand-consistent communication assets, templates, presentations, and visual materials.

• Coordinate website updates, SEO initiatives, accessibility improvements, and user experience enhancements.

• Plan and promote webinars, campaigns, online events, and engagement activities.

• Develop communications campaigns that increase brand awareness, partnerships, audience engagement, and business opportunities.

• Monitor digital performance and social media analytics, providing insights and recommendations for improvement.

• Repurpose existing content across multiple channels to maximize reach and engagement.

• Manage communications databases, mailing lists, and digital assets.

• Ensure all communications are accurate, inclusive, accessible, ethical, and aligned with organizational values and brand standards.

• Protect confidential information and uphold privacy and consent requirements in all communication activities.

• Leverage AI and digital tools responsibly to enhance content creation and communication effectiveness.

• Collaborate with internal teams, researchers, partners, and external service providers to support communication objectives.

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What We're Looking For

Required Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, Public Relations, Digital Media, or a related field.
• Minimum of 5 years' experience in communications, digital marketing, content creation, public relations, journalism, advocacy, or a related area.
• Excellent English writing, editing, proofreading, and verbal communication skills.
• Proven experience creating content for websites, social media, newsletters, blogs, and digital platforms.
• Hands-on experience managing social media channels, particularly LinkedIn and Facebook.
• Proficiency in Canva, PowerPoint, or similar design and presentation tools.
• Strong understanding of branding, digital communications, content marketing, and visual storytelling.
• Excellent organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Ability to work independently while collaborating effectively within a remote or distributed team environment.
• Strong attention to detail, creativity, initiative, and problem-solving capabilities.

Preferred Qualifications

• Experience with SEO, keyword research, content optimization, and website analytics.

• Familiarity with platforms such as:

  • WordPress
  • Mailchimp
  • Google Analytics
  • Google Search Console
  • Meta Business Suite
  • LinkedIn Analytics

• Experience organizing webinars, virtual events, digital campaigns, or audience engagement programs.

• Knowledge of inclusive, accessible, and ethical communication practices.

• Background or interest in social development, research, gender equality, disability inclusion, sustainability, social justice, or related sectors.