Communications Manager

CLAS****S SUMMARY:
This position will provide communication and marketing support to all departments and assist in the overall city-wide communication plan. Typical duties may include: overseeing the City's communication plan; preparing documents for publication and marketing including newsletters, public service announcements, and press releases; serving as a liaison to facilitate and coordinate department operations and communications information; managing the City's social media presence; serving as a point of contact for news organizations; hiring, evaluating, and supervising subordinate staff and/or performing other related activities. Considered Essential Personnel which requires being on duty to respond to emergency situations including natural and/or manmade disasters and is included in the City's Emergency Operations Center.

TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)

Assists with the management of City-side communications, including emergency management and public safety and/or public communications efforts; ensures compliance with applicable internal and external requirements; and assists with managing applicable contracts associated with program operations.

Functions as internal consultant on communication methods and issues; identifies and manages dissemination of appropriate communications projects, and assist in all mediums of City communication including, but not limited to, website, social media networks and printed materials.

Supervise staff by prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures and oversee subordinate personnel, including hiring, termination, and disciplinary procedures.

Assists with developing and/or implementing program goals, objectives, activities, and strategic initiatives; assesses consequences and outcomes of program initiatives; and makes recommendations related to areas of opportunity in assigned programmatic area.

Assists with developing and administering program budgets; work may involve approving expenditures; reviewing financial statements; and analyzing financial operations.

Develops informational material to communicate to City residents, staff, and includes community outreach events. Designs and develops a variety of advertisements, brochures, and marketing materials using principles of graphic design.

Coordinates with internal and external departments, personnel, and/or agencies, including the public, and Board and Council members; attends meetings; and serves as a liaison, to facilitate and coordinate department operations and communicate information.

Prepares, reviews, and/or updates financial and general reports, memos, letters, records, newsletters, and/or marketing and related collateral materials; designs and updates websites; and maintains and updates databases and online systems; work may involve researching, compiling, and analyzing data, and making recommendations for improvement.

Performs other duties of a similar nature or level.

TRAINING AND EXPERIENCE:
Bachelor's degree in marketing, communications, or equivalent and three (3) years of related experience in assigned area of responsibility; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING REQUIREMENTS:
Valid Texas driver's license

KNOWLEDGE:

• Supervisory principles;
• Public relations principles;
• Applicable program principles and practices;
• Recordkeeping principles;
• Marketing principles;
• Principles and practices of public and program administration;
• Fundamental statistical and research design principles;
• Federal, state, and local program guidelines, laws, rules, and regulations;
• Community outreach techniques;
• Basic budgeting principles;
• Contract administration principles;
• Event coordination principles;
• Applicable Federal, State, and City laws and regulations.

SKILLS:

• Monitoring and evaluating employees;
• Prioritizing and assigning work;
• Using computers and related software applications;
• Designing, developing, and evaluating programs;
• Providing public relations;
• Preparing procedures and guidelines;
• Assisting with establishing program-wide goals and priorities;
• Preparing reports;
• Researching and identifying community resources and services;
• Evaluating, analyzing, and resolving complex problems;
• Analyzing and interpreting applicable guidelines, laws, rules, and regulations;
• Planning, organizing, coordinating, and evaluating activities in assigned programmatic area;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

PHYSICAL REQUIREMENTS:
Positions in this class typically require: climbing, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Incumbents may be exposed to hazardous physical conditions, such as, mechanical parts, electrical currents, and vibrations; atmospheric conditions, such as fumes, odors, gases, and poor ventilation; hazardous materials, such as chemicals, blood, and other bodily fluids; extreme temperatures; inadequate lighting; work space-related movement restrictions; intense noise; and other environmental conditions, such as, challenging behaviors, imminent danger, and threatening environments; incumbents may also be expected to travel