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Communications Representative- Immediate Start
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
$45,420 – $52,800 / year
Location:
Charlotte, NC, USA
Work mode:
Onsite
Published on:
3 September 2026
What they need
Job Summary
We are seeking a motivated Communications Representative to support customer outreach, promotional activities, and relationship-building initiatives. This role is ideal for someone who enjoys communicating with people, representing a company professionally, and developing valuable skills in customer engagement and business development.
Responsibilities
- Communicate with customers and prospective customers in a professional and friendly manner.
- Provide clear information about products, services, and promotions.
- Engage with customers to understand their needs and interests.
- Support customer outreach and lead generation activities.
- Assist with customer acquisition and relationship-building initiatives.
- Participate in promotional events and community outreach activities.
- Follow up with customers and prospects as directed by the team.
- Assist with organizing communication materials and promotional resources.
- Maintain accurate records of customer interactions and follow-up activities.
- Share customer questions, feedback, and observations with team members.
- Collaborate with marketing, sales, and customer service teams.
- Help maintain a positive and professional representation of the company.
- Participate in ongoing training and professional development.
Qualifications
- High school diploma or equivalent required.
- Strong verbal communication and interpersonal skills.
- Friendly, professional, and approachable demeanor.
- Positive attitude and willingness to learn.
- Strong listening and relationship-building abilities.
- Good organizational and time management skills.
- Comfortable interacting with customers and the public.
- Reliable, adaptable, and self-motivated.
- Previous experience in communications, customer service, retail, hospitality, promotions, or sales is a plus but not required.
Benefits
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on communications and customer engagement experience
- Performance-based growth opportunities
- Employee recognition programs
- Ongoing mentorship and coaching
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