Communications Specialist

Position Summary

The Communications Specialist supports organizational communication goals by executing creative, standardized, and high-impact communication efforts across the agency. This role plays a key hands-on part in implementing both internal and external communication strategies. The Communications Specialist manages daily digital channels, drafts media or press releases, coordinates media relations, and builds public trust by publishing consistent, accurate, and informative content.

Key Responsibilities1. External Communications & Content Creation

• Draft, edit, and publish high-quality copy for agency publications, newsletters, press releases, reports, and digital media under leadership direction.
• Maintain and update the agency’s official website and digital platforms to ensure information is timely, accurate, and accessible.
• Manage daily social media activities, including content scheduling, monitoring community engagement, and creating visual and written posts that build brand trust.
• Assist in organizing and distributing public information, educational materials, and agency announcements.
• Assist with the planning, promotion, and operational coordination of the annual Cyber Summit and other agency events, including development, event communications, and on-site media support.

2. Internal Communications & Standardization

• Support the implementation of internal communication strategies to keep staff informed, aligned, and engaged across department initiatives.
• Help establish and apply brand guidelines, communication templates, and editorial standards to maintain consistency agency-wide.
• Collaborate with internal teams to gather updates, stories, and key information for internal communications.

3. Media Relations & Coordination

• Serve as an operational point of contact for routine media inquiries, public information requests, and press list maintenance.
• Draft background briefings, media advisories, and press kits under the guidance of leadership.
• Monitor media coverage, track press mentions, and prepare analytics summaries on campaign reach and public engagement.

4. Program Support

• Produce targeted communications content that highlights coordination programs, agency milestones, and inter-agency efforts.
• Assist the Agency Director and teams with special projects, briefing materials, and presentation decks.

Qualifications & Key RequirementsEducation

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.

Experience

• Two years of professional experience in communications, public relations, content creation, or digital media management.
• Public-sector or government agency experience is preferred.

Skills

• Exceptional written and verbal communication skills, with strong copywriting and editing abilities.
• Proficiency in social media management tools, content management systems (CMS), and email marketing platforms.
• Experience with visual design tools such as Canva or Adobe Creative Suite; multimedia creation is a plus.
• Strong organizational skills and the ability to manage multiple deadlines while maintaining a high level of attention to detail.
• Familiarity with public affairs or government media relations is highly desirable.

Required Skills

• Experience managing or maintaining social media accounts and posts.
• Strong written and verbal communication skills, including editing and copywriting.
• Experience using visual design tools such as Canva or Adobe Creative Suite.

Preferred Skills

• Experience in journalism and press release writing.