Community Case Manager

OHI is hiring! Please reach out to our recruitment manager with any questions.

Full-Time

Salary $23.00 per hour

Qualifications

The Community Case Manager (CCM) must possess a bachelor's degree from an accredited four-year institution in psychology, social work, behavioral health, special education, counseling, rehabilitation, nursing, or a closely related field, along with a minimum of one year of relevant experience in one of these disciplines.

The CCM must demonstrate:

• Experience supporting individuals with disabilities.
• Strong crisis prevention, intervention, and teaching skills.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• The ability to work a flexible schedule.
• Strong organizational, documentation, and time-management skills.
• Proficiency with technology and electronic documentation systems.
• A valid Maine driver's license and access to a reliable personal vehicle.

The CCM must obtain and maintain:

• CPR and First Aid certification.
• PACT (Non-Violent Crisis Prevention and Intervention) certification.
• College of Direct Support (CDS) certification.
• All required immunizations and vaccinations.
• Medical clearance and N95 respirator fit testing.
• OHI-approved driver status.

Physical Requirements

The CCM must be able to perform the essential functions of the position, including:

• Running, squatting, stooping, bending, kneeling, and climbing stairs.
• Lifting a minimum of 50 pounds (or one-quarter of their body weight).
• Pushing and pulling against resistance.
• Implementing approved non-physical and physical interventions when necessary.
• Performing CPR and other emergency response procedures.
• Maintaining adequate vision, hearing, reading, writing, typing, and documentation abilities.

The CCM must also demonstrate:

• A commitment to the mission, values, and philosophy of OHI.
• The ability to analyze and apply information effectively in varied situations.
• Reliability in maintaining assigned work schedules.
• The endurance required to perform duties over extended periods of time.

II. Position Overview

The Community Case Manager supports adults with disabilities and others who require assistance to live self-directed, meaningful lives and actively participate in their communities. The CCM promotes individual choice, independence, inclusion, and community engagement while supporting behaviors that enhance quality of life.

The CCM recognizes that individuals may experience co-occurring conditions, including intellectual and developmental disabilities, mental health diagnoses, substance use disorders, and complex medical needs. The CCM is responsible for ensuring that OHI's services remain welcoming, person-centered, and effective in addressing these diverse needs.

The CCM is responsible for ensuring the delivery of high-quality services that reflect OHI's mission, philosophy, and best practices. This includes:

• Promoting consistency in supports and services.
• Facilitating effective communication among team members and providers.
• Reducing duplication of services and administrative barriers.
• Maintaining OHI's person-centered and community-focused approach.
• Utilizing best practices to enhance outcomes and quality of care.

The CCM identifies individual needs, develops and maintains person-centered plans of care, and coordinates services to meet those needs. The CCM continuously monitors service delivery to ensure effectiveness and satisfaction.

Additional responsibilities may include:

• Teaching daily living, communication, and vocational skills.
• Coordinating and/or attending medical, behavioral, and support service appointments.
• Providing or arranging safe transportation when appropriate.
• Completing quality assurance activities.
• Maintaining accurate, timely, and detailed documentation.
• Ensuring compliance with OHI policies, procedures, and regulatory requirements.

III. Accountability

The Community Case Manager is accountable to the Case Management Supervisor (Manager of Community Case Management) and is expected to perform all duties in accordance with OHI's policies, procedures, and professional standards.

IV. General Duties

A. Implementation of the OHI Philosophy

The Community Case Manager supports and promotes the core values and guiding principles of OHI:

• Everything is possible.

• Choice is essential.

• Rights must be protected.

• Community participation is empowering.

• Professional employees are key to our success.

• A positive outlook is crucial.

• Professional development and education shape the future.

• Safety is imperative.

• Continuous quality improvement is vital to our mission.

The CCM is expected to demonstrate these principles in all interactions with individuals served, families, coworkers, community partners, and stakeholders.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.