Community Center Coordinator

Description General Statement of Work The Community Center Coordinator plans, coordinates, and supervises a variety of athletic and leisure time activities for the citizens of the community while overseeing Community Center operations.

Distinguishing Features of the Class An employee in this class is devoted to providing recreation activities and facilities management. The Community Center Coordinator provides professional, journey-level recreation programming and facility management. This employee works as an assistant to staff overseeing the ongoing operations of recreation programs as related to Center usage. Work in this class requires extensive contact with the public through program offerings. Programs are highly focused around youth and teens and require specific experience and knowledge of that population. Work may include ensuring safety/risk management policies are followed, record-keeping, event planning, staff liaison, and customer service. Work involves considerable planning and scheduling of activities and contact with participants and temporary staff. The Community Center Coordinator is also responsible for ordering equipment and supplies and maintaining the appearance and safety of assigned grounds, buildings, and other facilities. Work is performed in accordance with departmental rules and policies and requires judgment and discretion in the application and interpretation of programs, game rules, and procedures. Work is performed under the general supervision of the Parks and Recreation Director/Assistant Director and is evaluated based on observation, feedback from the public, personal conferences, and the attainment of individual and department performance objectives.

Essential Duties and Tasks

• Plans, develops, coordinates, implements, and oversees recreation programming and facility management work; performs research, assesses community needs, and evaluates programs and activities; provides recommendations for program or process enhancements.
• Oversees and provides daily operational activity support of the Community Center, programs, and events.
• Books and manages rentals of Parks & Recreation Community Center facilities.
• Books, plans, and oversees special events at the Community Center and supervises all contracted programs.
• Responds to customer inquiries, concerns, or complaints; reviews customer feedback; researches, troubleshoots, and resolves issues; provides specialized customer service.
• Schedules employees for multiple Community Center programs.
• May serve as a representative on committees and as a liaison with program stakeholders.
• Performs administrative management support related to assigned area which may include updating and maintaining scheduling information; assisting with program registrations; planning and implementing program curriculum or itineraries; monitoring expenditures, financial records and budgets; processing payments; monitoring vendor contracts; and maintaining program- or facility-related files and information.
• Prepares presentations, outreach materials, newsletters, educational handouts, correspondence, and other related program or facility documentation.
• Monitors and evaluates equipment, supplies, and material needs; initiates purchase requisitions for new or replacement items.
• Develops, plans, and implements special projects, events, or tours.
• May serve as lead worker, assigning work and monitoring work completion.
• Oversees and supervises part-time staff including conducting performance reviews, coordinating training, implementing hiring and discipline procedures, and assisting with termination procedures.
• Oversees setup for programs and cleanup of facilities; maintains the appearance and safety of the Community Center.
• Supports athletic activities as needed.
• Oversees various programs including children’s sports and camp programs, including recruiting and assigning volunteer coaches and part-time staff, implementing activities, and resolving issues.
• Performs other related duties as assigned.

Knowledge, Skills And Abilities

• Thorough knowledge of the operating recreational facilities.
• Thorough knowledge of indoor and outdoor recreation programs and related rules and regulations.
• Thorough knowledge of the principles of recreational programming operations.
• Thorough knowledge of supervisory principles, practices, and techniques.
• Knowledge of practices and methods of coaching and leading the work of others.
• Skilled in the use of specialized equipment relevant to recreation programming.
• Skilled in researching industry trends, solutions, and best practices.
• Ability to interpret, monitor, and report financial information.
• Ability to coordinate deadlines and prioritize work demands and assignments.
• Ability to monitor project schedules, status, and compliance.
• Ability to utilize a computer and relevant software applications.
• Strong communication and interpersonal skills as applied to interact with coworkers, supervisors, the public, and others to sufficiently exchange or convey information and to receive work direction.

Desirable Education and Experience

Graduation from an accredited college or university with a bachelor’s degree in Recreation Administration, Physical Education, or related degree. Experience in athletic programming; or an equivalent combination of education and experience.

Special Requirements

• Valid North Carolina Driver's License.
• CPR, AED, and First Aid Certifications.

Physical Requirements Work requires the frequent use of machinery, facility equipment, office computer, cell phone, and other office equipment. May be required to drive or operate motorized vehicles. The employee may be required to sit or stand for long periods of time with occasional bending or squatting. Employee should be able to perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Employee is required to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. Employee must have the visual acuity to perform frequent reading, to prepare and analyze data and figures, to perform close-up work, and to distinguish color and depth. Employee must also be able to hear and talk with others, either in person or on the phone, to communicate information.

Working Conditions Work is performed in a temperature-controlled office environment subject to typical office noise and environment as well as noise from operating recreational vehicles and other facility equipment. This position may also require working outside in extreme temperatures, moving equipment and supplies, some exposure to hazardous chemicals, and the use of personal protective equipment when assisting other program areas.

FLSA Status: Non-Exempt

Disclaimer This classification specification has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform the job. The Town of Wendell reserves the right to assign or otherwise modify the duties assigned to this classification.

The Town of Wendell provides a comprehensive benefit package to all active full-time employees, which includes medical, dental, vision, retirement, and a 401(k) with a contribution from the Town that begins on your first day of employment.

Please note that the following is only a summary of Town employee benefits and policies. This document does not constitute a guarantee of benefits.

HEALTHCARE Medical And Pharmacy Benefits The Town of Wendell offers medical and pharmacy benefits to all eligible full-time employees at no cost to employees (employee-only coverage), administered by Meritain through Aetna and CVS Caremark. Additionally, the Town offers an HRA (Health Reimbursement Arrangement) account to employees in the amount of $1,440 to help cover out-of-pocket healthcare expenses.

Dental and Vision Dental and Vision plans are offered at no cost to employees (employee-only coverage) through MetLife.

Teladoc Teledoc is a telemedicine and virtual healthcare platform that provides remote access to medical, mental health, and speciality care services and is offered at no cost to employees .

WELLNESS The Town of Wendell offers a Lifestyle Balance Account (LBA) in the amount of $2,100 to be used for a variety of wellness and/or personal needs, including child activities (i.e. camps), educational programs, fitness (including classes, fitness equipment, fitness trackers, and more), healthy meal delivery services, meditation/mindfulness programs, med spa services, and many other categories in support of your overall personal wellness.

Voluntary Supplemental Benefits Employees may purchase additional supplemental insurance benefits, with premiums paid 100% by the employees: Voluntary Life and AD&D for employee, spouse, and child(ren), Short-Term Disability, Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity

Financial Benefits Retirement The Town of Wendell offers retirement benefits through the Local Governmental Employees' Retirement System (LGERS). LGERS is a defined benefit plan (also known as a pension plan), and enrollment is mandatory for employees. Employees are required to contribute 6% of their regular gross wages every pay period. The Town contributes 14.38% of regular gross wages (16.08% for sworn officers) towards your LGERS plan.

401(k) and/or 457(b ) In addition to the generous employer contribution to your LGERS retirement plan, the town also contributes 5% of your gross wages to a 401(k) or 457(b) plan. You may also contribute to these plans through payroll deduction. The 5% is provided to you automatically regardless of whether you make contributions.

Basic Life And Accidental Death & Dismemberment (AD&D) Benefits The Town offers a life insurance policy along with accidental death & dismemberment benefits in the amount of 1.5X your basic annual earnings up to a maximum of $200,000, at no cost to you.

Longevity Pay Employees are compensated for years of continuous service as of 12/1 of each year (as approved in the annual budget). Payments, if budgeted, are issued on December 1st or the paycheck immediately before.

PAID TIME OFF Vacation Leave Accrual Full-time employees of the Town of Wendell earn vacation leave monthly based on the following schedule:

Months of Service Employees Law Enforcement Officers 0-35

(Less than 3 Years)

8.00 hours per month

8.40 hours per month

36-95

(3-7 Years)

10.00 hours per month

10.50 hours per month

96-179

(8-14 Years)

12.00 hours per month

12.60 hours per month

180-239

(15-19 Years)

14.00 hours per month

14.70 hours per month

240-299

(20-24 Years)

16.00 hours per month

16.80 hours per month

300-359

(25-29 Years)

18.00 hours per month

18.90 hours per month

360+

(30+ Years)

20.00 hours per month

21.00 hours per month

Sick Leave Accrual Full-time employees of the Town earn sick leave monthly based on the following schedule:

Employees Law Enforcement Officers 8.00 hours per month

8.40 hours per month

Holidays The following days are holidays with full pay for employees of the Town:

New Year’s Day, Martin Luther King, Jr. Birthday, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving (Thur. & Fri.), Christmas (3 days to coincide with the State of North Carolina)

Law enforcement officers subject to an 84-hour schedule will receive 8.4 hours per holiday preloaded into their accrual balance and may be used at any time (once all comp time is exhausted). Any unused holiday leave remaining after the final pay period of the fiscal year will be converted to vacation leave.

Other Paid Time Off Type Community Service Leave

12 hours of community service leave available per fiscal year

Caregiver Leave (Parental Leave and Elder Care Leave)

Eight (8) weeks of job-protected, continuous paid parental or elder care leave.

Bereavement Leave

Provided for the death of the employee’s immediate family, not to exceed 24 consecutive hours for any 2 occurrences in the calendar year