Community Coordinator – Inclusion

Department:

Community

Job Title:

Community Coordinator – Inclusion

Salary:

Coordinator Salary banding, starting at £25,505

Contract type:

Full time, permanent

Hours:

37.5 hours per week

Responsible to:

Youth Development Officer, Youth Engagement Manager, Head of Community Programmes

Location:

Club Doncaster Sports Village, Stadium Way, DN4 5JW

Regular working hours:

Foundation office hours are Monday to Friday 9.00am – 5.30pm. School hours vary from 8am – 4pm. With this post there is an expectation to work weekends & unsocial hours as part of an irregular working pattern

Purpose of the post:

To assist the Youth Engagement Manager to coordinate and deliver the community inclusion programme, specifically aligned to inclusion work on Premier League and school provision. To continue to develop our provision and increase engagement across set areas, sessions or programmes.

Key Duties and Responsibilities:

· Develop and deliver across our community programmes ensuring the reputation of our delivery is held in the highest regard through achieving agreed participation and retention rates.

· Coordinate project delivery including planning, marketing, monitoring and evaluating the impact of provision.

· Coordinate delivery of our CPD provision, inclusive of Premier League resources.

· Support with the delivery of inclusion programming, across our projects.

· Support the Youth Engagement Manager to fully utilise delivery budgets, ensuring highest possible return for investment.

· Support with recording and reporting to Premier League Charitable Foundation and other funders in relation to the required programmes.

· Increase the engagement and impact of our diversionary programme across all Foundation activities.

· Support delivery of provision, CPD and events where required.

· Ensure all delivery is of the highest quality by contributing to and supporting the Quality Assurance process.

· Support all administrative and monitoring processes relating to the assigned projects by ensuring all data is recorded accurately on the relevant data management system (views/salesforce etc.)

· To lead the staff and programme of activities for assigned projects, ensuring all health and safety / safeguarding needs are met and adhered to.

· Deal with enquiries and general day-to-day liaison with customers, colleagues and partners.

· Carry out general office duties including data recording, filing, photocopying, sending and receiving emails

· Ensure all policies and procedures are adhered to.

· Active participation in continuing professional development and the appraisal processes, undertaking annual appraisals for the coaching team and designated members of staff.

· Promote the brand identity and increase Club Doncaster fan base through community delivery.

· Support the whole of Club Doncaster group to promote the events and the business, including additional support at Club Doncaster events such as the Big Bank and Festival of Sport weekend.

· Act always with utmost good faith to the Club(s) and the Company.

· Devote full attention and ability to fulfilment of the duties required by the role.

· To work closely with, maintain good relationships, and collaborative working practices

· To work with colleagues throughout Club Doncaster to extend knowledge and skills in order to identify and develop best practice.

· Deal with enquiries and general day-to-day liaison with colleagues and partners.

· Carry out general office duties including data recording, sending and receiving emails.

· Active participation on continuing professional development and the appraisal process.

· Promote the brand identity and increase Club Doncaster fan base throughout.

· To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

· To maintain the quality-of-service provision, regularly evaluating work and seeking to make improvements

· Present a professional image when dealing with both internal and external contacts and partners, always acting in a professional manner.

· To cover as and when required at other departments within the Club Doncaster Group

· To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

· Any other duties commensurate with the grade and falling within the scope of the post, as requested by the Head of Foundation or Executive Director.

Staff competencies:

Putting our clients first

· Demonstrates a thorough understanding of the services across the Foundation and how these relate to and are affected by the needs and objectives of Club Doncaster Foundation

· Knows who the clients are, understands our clients’ needs and works hard to ensure that these are met

· Develops positive relationships with clients, handling dissatisfied or awkward clients effectively

· View the resolution of clients’ problems as an opportunity to retain and secure future business

· Ensures all clients are dealt with in a proficient and friendly manner, with respect and integrity at all times

Getting things done

· Performs all assigned tasks and procedures efficiently and in a timely manner

· Takes personal responsibility for own actions and decisions and displays a sense of energy and commitment to achieve results that stimulate others to succeed

· Works hard to reach or exceed personal targets and section goals and can take responsibility for several different tasks at a time

· Accepts responsibility for problems that occur and retains ownership until they are resolved, either personally or by someone else

· Manages own time and resource effectively, with appropriate planning and prioritising in advance to improve efficiency

· Uses initiative to act without constantly referring to others and perseveres with repetitive and mundane tasks

Flexibility

· Accepts doing things differently to improve efficiency and reacts positively to changing objectives, priorities and workloads

· Willingly takes on extra responsibility and, where necessary, will work additional or irregular hours to meet the needs of the organisation

· Puts forward suggestions and ideas about new and better ways of doing things

· Learns rapidly, adjusting to new situations as they occur

· Demonstrates a commitment to deliver a high-quality service at all times

Communication skills

· Communicates effectively and confidently in individual and group situations, contributing and asking questions where appropriate

· Listens to and respects other people’s views and opinions

· Any written work required by the role is clear, accurate and to the point

· Presents facts and ideas in a concise and persuasive manner

· Ensures all written correspondence is fluent and structured, using appropriate style and language

· Uses the correct communication technique to suit the situation

Managing Self /Relationships

· Develops open and effective relationships with Executive Director, Department Managers & other colleagues

· Aware of impact of own behaviour on others and is able to modify approach or style to achieve results

· Can discuss differences openly and without recrimination

· Shares information and keeps all relevant parties informed

· Works to improve self by being pro-active in job function and in assessing training and development needs

· Keeps difficulties in perspective and maintains performance and effectiveness in the face of conflicts, tight deadlines, excess workloads and unreasonable client/customer

· Aware of the goals and targets of Club Doncaster Foundation ensuring actions contribute towards achieving them

Important information

The mentioned duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities, commensurate with the grading of the post, without changing the general character of the post.

Club Doncaster Community Sports & Education Foundation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment. This role involves work with young people and is subject to Enhanced DBS checks. Clearance through The FA DBS system is required. As such this post is exempt for the Rehabilitation of Offenders Act (1974) and the applicant must disclose all previous convictions including spent convictions.

Employment will also be subject to two satisfactory written references.

Personal Skills/Characteristics

Experience

Minimum of 2 years’ experience of youth coaching to people of all abilities and experience

Coordination of youth and / or sports development provision

Writing development plans and implementing delivery

Ability to present to key partner groups (facility leads/stakeholders)

Sports tournaments/coordination experience

Qualifications and training

Qualified to FE / HE level (A levels, BTEC, Degree etc)

Evidence of formal education detailing a good level of general education.

Hold a Current FA Level 2 qualification (or equivalent)

Hold a relevant youth work or mentoring qualification

Hold a range of coaching qualifications in various sports

Up to date safeguarding training

Up to date First Aid

Special skills and knowledge

A strong understanding of youth provision and the issues faced by young people

An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community

Proven leadership skills, providing staff, volunteers and learners with clear direction to achieve defined standards

Proficient in use of Microsoft Office systems e.g. Office, Excel, Access and PowerPoint or equivalent system

Knowledge and existing networks within Doncaster

Personal qualities

Positive attitude with the ability to motivate and enthuse individuals and groups.

Excellent written and verbal/presentation communication skills

Ability to prioritise and meet deadlines

A willingness to learn and develop ones abilities

Confidence in a range of settings

Personal circumstances

Ability and willingness to work outside normal hours, including evenings and weekends.

Ability to travel independently

Physical Requirements

No serious health problem which is likely to impact upon the job performance; (that is, one that cannot be accommodated by reasonable adjustments)

Good sickness / attendance record in current / previous employment, (not including any absences resulting from disability)

Application Deadline - Mon 9th November

Interviews - WC 16th November

Start Date - ASAP

If you have any questions about the vacancy please contact [email protected]

Pay: From £25,505.00 per year

Benefits:

• Free parking
• On-site parking

Work Location: In person