Community Coordinator – Youth Work

Department:

Community

Job Title:

Community Coordinator – Youth Work

Salary:

Coordinator salary banding, starting at £25,505

Contract Type:

Full-time permanent (subject to funding)

Contracted Hours:

37.5 hours per week

Responsible to:

Youth Development Officer, Youth Engagement Manager and Head of Community Programmes

Location:

Office at Club Doncaster Sports Village, Stadium Way, Doncaster, DN4 5JW. This role will involve regular work at other sites across Doncaster.

Regular Working Hours:

This role will involve regular evening work and some weekend work on occasion. The postholder will be required to have a flexible approach to working hours to meet the needs of the role. A typical working week might involve a mixture of 09:00–17:00 and 11:00–19:00.

Purpose of the Post:

To assist the Youth Development Officer to plan, coordinate, deliver and monitor high-quality targeted youth work activities to support young people aged 8–18 across Doncaster with their academic, personal and social development. The role will be closely linked to the Premier League Inspires and Premier League Kicks programmes but may also involve work in other areas at points in the year (e.g. holiday camps). The young people engaged will typically experience a range of needs and challenges including poor attendance, behaviour or attitude to learning at school, low aspirations or involvement in anti-social behaviour in the community, mental health challenges or special educational needs/disabilities and vulnerability to child criminal/sexual exploitation. The target outcomes for the young people engaged will be closely linked to the Outcomes Frameworks for the Premier League Inspires and Premier League Kicks programmes.

Key Duties and Responsibilities:

· To plan and deliver safe, engaging, and meaningful targeted youth work activities as part of the Premier League Inspires and Premier League Kicks programmes matched to the needs of participants to achieve positive outcomes.

· To review the quality of youth work activities delivered to drive standards and create a culture of continued improvement to increase positive outcomes for participants.

· To be able to deliver a range of different youth work approaches including both classroom-based lessons/workshops and practical sports sessions in group settings and one-to-one mentoring activities.

· To be able to deliver a range of wider activities to engage young people in programme delivery including school assemblies, stadium visits, competitions, careers events, social action projects and volunteering or work experience support.

· To embed safeguarding best practice into all working habits for the benefit of programme participants, staff and the wider organisation.

· To follow internal and external quality assurance guidelines to facilitate effective high-quality delivery of the Premier League Inspires and Premier League Kicks programmes.

· To work with key stakeholders including secondary schools, City of Doncaster Council, South Yorkshire Police and the Premier League Foundation to monitor, evaluate and develop the Premier League Inspires and Premier League Kicks programmes.

· To build and maintain positive working relationships with a range of key local partners to promote the Premier League Inspires and Premier League Kicks programmes and identify positive external pathways to signpost participants towards (e.g. wider youth work activities or grassroots football clubs).

· To work with other Club Doncaster departments to align the Premier League Inspires and Premier League Kicks programmes with wider organisational processes and opportunities for collaboration (e.g. working with the communications department to create news stories or the football club to arrange player visits to sessions).

· To complete all administrative, monitoring and evaluation tasks to a high standard and to deadlines to support the effective recording and reporting of programme engagement and impact data (e.g. keeping accurate registers, administering participant questionnaires and regularly uploading programme data to Salesforce).

· To work alongside the football and rugby league clubs to promote health, education and inclusion in a positive way to the wider community.

· To deal with enquiries from programme stakeholders (e.g. parents/guardians) and to liaise with customers, colleagues, partners and the public as and when required.

· To carry out general office duties including data processing, filing, photocopying, shredding and cleaning as well as good email practice.

· To ensure all internal policies and procedures are understood and adhered to.

· To participate actively in all continuing professional development opportunities directly and indirectly linked to the role.

· To promote Club Doncaster’s brand identity and increase Club Doncaster’s fanbase via community delivery.

· To support the whole of the Club Doncaster group to promote events and wider business (e.g. Festival of Fireworks).

· To act with utmost good faith to the Club(s) and the Company at all times.

· To devote full attention and ability to the fulfilment of the duties required by the role.

· To work closely with others, maintain good relationships and adopt collaborative working practices at all times.

· To work with colleagues throughout Club Doncaster to extend knowledge and skills to identify and develop best practice.

· To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role.

· To maintain a high quality of service provision, regularly evaluating work and seeking to make improvements.

· To present a professional image when dealing with both internal and external contacts and partners and to act in a professional manner at all times.

To cover and support other departments and programmes within the Club Doncaster group as and when required.

Club Doncaster Staff Competencies:

Our Values

· We are professional in all we do

· We manage our business with respect and integrity

· We take pride and passion in our performance

· We are open, honest and brave

· We embed consistent innovation into all we do

· We act with energy, enthusiasm and humility

· We pursue win-win relationships

Putting Our Clients First

· We demonstrate a thorough understanding of the services across Club Doncaster and how these relate to and are affected by the needs and objectives of the organisation

· We know who our clients are, understand their needs and work hard to ensure that these are met

· We develop positive relationships with clients, handling dissatisfied or awkward clients effectively

· We view the resolution of clients’ problems as an opportunity to retain and secure future business

· We ensure all clients are dealt with in a proficient and friendly manner with respect and integrity at all times

Getting Things Done

· We perform all assigned tasks and procedures efficiently and in a timely manner

· We take personal responsibility for our own actions and decisions and display a sense of energy and commitment to achieve results that stimulate others to succeed

· We work hard to reach or exceed personal targets and section goals and can take responsibility for several different tasks at a time

· We accept responsibility for problems that occur and retain ownership until they are resolved, either personally or by someone else

· We manage our own time and resource effectively with appropriate planning and prioritising in advance to improve efficiency

· We use initiative to act without constantly referring to others and persevere with repetitive and mundane tasks

Flexibility

· We accept doing things differently to improve efficiency and react positively to changing objectives, priorities and workloads

· We willingly take on extra responsibility and, where necessary, will work additional or irregular hours to meet the needs of the organisation

· We put forward suggestions and ideas about new and better ways of doing things

· We learn rapidly, adjusting to new situations as they occur

· We demonstrate a commitment to deliver a high-quality service at all times

Communication Skills

· We communicate effectively and confidently in individual and group situations, contributing and asking questions where appropriate

· We listen to and respect other people’s views and opinions

· Any written work required by the role is clear, accurate and to the point

· We present facts and ideas in a concise and persuasive manner

· We ensure all written correspondence is fluent and structured, using appropriate style and language

· We use the correct communication technique to suit the situation

Managing Self/Relationships

· We develop open and effective relationships with all colleagues

· We are aware of the impact of own behaviour on others and are able to modify our approach or style to achieve results

· We can discuss differences openly and without recrimination

· We share information and keep all relevant parties informed

· We work to improve ourselves by being pro-active in our job functions and by assessing training and development needs

· We keep difficulties in perspective and maintain performance and effectiveness in the face of conflicts, tight deadlines, excess workloads and unreasonable clients/customers

We are aware of the goals and targets of Club Doncaster and ensure our actions contribute towards achieving these

Important Information

The mentioned duties and responsibilities should be regarded as neither exclusive nor exhaustive as the postholder may be required to undertake other reasonably determined duties and responsibilities, commensurate with the grading of the post, without changing the general character of the post.

Club Doncaster Community Sports & Education Foundation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment. This role involves work with young people and is subject to Enhanced DBS checks. Clearance through The FA DBS system is required. As such, this post is exempt from the Rehabilitation of Offenders Act (1974) and the applicant must disclose all previous convictions including spent convictions.

Employment will also be subject to two satisfactory written references.

Experience

Minimum two years of experience of working in school and/or youth work settings

Experience of delivering classroom-based lessons or workshops in group settings

Experience of delivering practical sports-based sessions in group settings

Experience of delivering one-to-one mentoring sessions in one-to-one settings

Experience of working in mainstream and/or alternative provision secondary education settings

Experience of planning and delivering projects or events

Experience of working as part of a team to achieve common goals and objectives in a professional environment

Experience of work independently to achieve goals and objectives in a professional environment

Experience of managing personal workloads to meet deadlines in a professional environment

Qualifications and Training

Evidence of academic qualifications detailing a good level of general education

Hold a Level 2 or higher qualification in youth work or an equivalent field

Hold a Level 2 or higher qualification in mentoring

Hold a UEFA C Diploma (FA Level 2) qualification in football (or an equivalent standard of qualification in another sport)

Hold a range of coaching qualifications in various sports

Hold a current safeguarding qualification

Hold a current First Aid qualification

Special Skills and Knowledge

A strong understanding of the issues and challenges affecting young people in both community and education settings.

A strong understanding of the structure and purposes of school interventions, youth work activities and sports-based diversionary activities

Knowledge of existing youth provision networks across Doncaster

An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community

Excellent written and verbal communication skills

Proficiency in Microsoft Office applications (e.g. Excel, PowerPoint and Word)

Good email practice (i.e. reading and responding to emails in a timely and professional manner)

Ability to complete administrative tasks independently and to a high standard both offline and online (e.g. keeping registers, completing session logs and uploading programme data to Salesforce)

Personal Qualities

Passion, drive and commitment to help young people make positive changes to support their personal, social and/or academic development

Positive, committed can-do attitude prioritising action over excuses

Strong social skills and ability to connect with, engage and motivate challenging young people in group and one-to-one settings

Ability to manage workload to prioritise tasks and meet deadlines

Personal Circumstances

Ability and willingness to work outside normal hours, including in evenings and at weekends when required

Full driving licence and access to a car to travel independently

Physical Requirements

No serious health problem which is likely to impact upon job performance (that is, one that cannot be accommodated by reasonable adjustments)

Good sickness/attendance record in current/previous employment (not including any absences resulting from disability)

Application Deadline - Mon 9th November

Interviews - WC 16th November

Start Date - ASAP

If you have any questions regarding the vacancy please contact [email protected]

Pay: From £25,505.00 per year

Benefits:

• Free parking
• On-site parking

Work Location: In person