Community Engagement Lead

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site.

Within our business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The Project: Provides overall leadership for a major capital project engagement for a global pharmaceutical client, directing all workstream leads, governing scope and schedule, managing the client relationship, and overseeing overall delivery outcomes.

You’ll Be Responsible For

• Creates/designs effective implementation of Stakeholder Management framework(s)/strategy(s) on assigned commission(s).
• Manages and directs clients, consultants, contractors and project team on assigned commission(s) on all relevant Stakeholder Management Service matters.
• Partners with clients to manage and meet expectations and build strong professional relationships.
• Provides comprehensive advice to the Project team in the administration of relevant Stakeholder & Communications standards, process and tools, including managing risks, issues and reporting to achieve key objectives and the escalation of performance and management issues.
• Facilitates and supports periodic reporting and structured governance and performance meetings.
• Accountable and responsible for developing functional management strategies, plans, processes and tools and tracking progress against KPIs.
• Works with the Stakeholder & Communications Service Director and/or Project Manager to recognise actions, recognise opportunities and mitigate risks and issues.
• Ensures all activities/operations are carried out in line with Mace Control Centre, Client requirements and prevailing regulation, policy and legislation.
• Provides Line Management to more junior resources and other Project staff as required.
• Utilises expertise to mentor and assist the personal and career development of junior staff team members.
• Leads the integration of the function with all relevant disciplines.
• Supports the HUB Stakeholder & Communications and Project Controls Director with resourcing and recruitment for the assigned commission.
• Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You’ll need to have

• Proven leadership experience on complex construction projects
• Experience establishing functional management and assurance frameworks/strategies
• Strong knowledge of tools, techniques, and relevant software
• Ability to manage activities with high uncertainty in outcomes
• Demonstrates commercial awareness and supports business development and bids
• Strong communication, engagement, and influencing skills
• Leadership skills with the ability to guide and influence others.
• Skilled in managing challenging relationships while achieving positive outcomes
• Resilient and composed in difficult situations, clients, and environments
• 5 years’ experience in Stakeholder & Communications delivery within construction or consultancy (desirable)

Our values Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.

Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.