Community Engagement Specialist

Essential Responsibilities

• Connect community members and shelter residents with programs, services, and resources, including staffing the Community Center Front Desk.
• Plan, facilitate, and support Community Engagement events, classes, meetings, groups, and activities, including driving the Esperanza Shuttle
• Integrate volunteers and interns into Community Engagement programming as needed
• Collaborate closely with other organizational departments and service providers to share information and coordinate support
• Develop and maintain strong relationships with partner organizations; track outreach, communication, and follow-up tasks
• Manage donation inventory and organization
• Monitor and support accurate documentation in HMIS/Apricot
• Participate in team meetings and interdisciplinary collaboration
• Perform other duties as assigned

Supervisor

• Community Engagement, Team Lead

Compensation

FLSA status: Non-Exempt

$24.84/hour (Annualized $51,675.00) +5% if fully bilingual in Spanish or ASL

Employment Status and Schedule

SU-TH 7am-3pm

Full-Time, 40 hours/week

Shift differential of +10% compensation for hours worked between 7pm-7am weekdays, Saturdays and Sundays

Location

Onsite: Southbridge Shelter: 2711 S IH-35 Austin, Tx 78741

Benefits offered to Full-Time Employees

Medical, Dental, Vision

Group Term Life (employer paid), Life Insurance Buy Up, Short and Long Term Disability, Critical Illness, Accidental

Flexible Spending Account

Employee Assistance Program (EAP)

Paid Time Off

Paid Holidays

Paid Parental Leave

Paid training and professional development opportunities

401K Plan

TOOF is an Equal Opportunity Employer committed to embracing diversity. The essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. Our organization is a fair chance hiring employer. Once a conditional offer of employment has been made to an applicant, the applicant will be subject to a background check/investigation in accordance with the federal, state, or local compliance.

Minimum Qualifications and Skills

• High School diploma or equivalent
• Valid Driver’s License and ability to be insured by our carrier
• Ability to maintain professional boundaries and engagement skills with a challenging population in nontraditional work environments
• Competent technology skills, including experience with Microsoft Suite
• Ability to multi-task and complete assignments in an effective manner
• Exceptional verbal, written and interpersonal communication skills
• High professional standards and dedication to the organization’s mission, vision & values.
• Reliable transportation and attendance

Preferred Qualifications & Skills

• Experience working with individuals who are homeless and/or at risk of homelessness, and familiarity with the nuanced sub-cultures shared by people who have experienced chronic homelessness
• Bilingual in Spanish or ASL

Community Engagement Specialists (CES) spend part of their time staffing the front desk to answer questions, assist with problem‑solving, and connect residents to resources. However, much of the role takes place throughout the shelter, as CES move across the site to facilitate activities and events, support daily operations, and stay engaged with residents of the shelter. Because the work happens across the entire shelter environment, CES spend substantial amount of time outside and must be comfortable working in varying weather conditions.