Community Facilities Officer

About Us Change your lifestyle and live and work in a vibrant community and great coastal environment. Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

About The Role Position We are offering an exciting opportunity for an energetic and customer focussed individual to join our Community Facilities team.

Reporting to the Coordinator Community Facilities, this position plays a key role in delivering exceptional customer service and administrative support to ensure Council’s community facilities are welcoming, well-managed and accessible for the community.

The role is varied and hands-on. You will work closely with customers, hirers and visitors to create positive experiences, assist with the set up and pack down of events, manage bookings, invoicing and a range of administrative functions. You will also contribute to promoting Council’s community facilities and supporting the planning, coordination and delivery of programs and events.

Council’s community facilities operate across weekdays, evenings and weekends, and candidates should be available to work a roster that reflects these operational requirements. Hours of work for this part time position are 28 hours per week to be worked in accordance with the community facilities roster. The initial days of work are expected to be Wednesday, Thursday, Friday and Saturday, however these days may vary to meet operational requirements.

To be successful you will bring

• Behaviour that positively demonstrates Council’s values of: creative, accessible, respect, energetic and safe.
• Vocational Certificate or equivalent and/or significant work experience in a relevant field.
• Proven highly developed customer service and administration skills.
• Demonstrated experience in planning and organising schedules and resources.
• Proven well developed written and interpersonal communication skills.
• Demonstrated experience and sound competency in the operation of Microsoft 365 products and other corporate software.
• Proven ability to work unsupervised, with solid time management and organisational skills.
• Proven experience in cash handling and reconciliation, with a willingness to undergo a criminal history check.
• Ability to perform manual handling tasks including set up and pack up of equipment and cleaning of facilities.

The rewards

• An hourly rate of $36.06 to $41.38 (plus 12% superannuation) dependent upon skills, experience and qualifications.
• Flexible work arrangements to support your lifestyle.
• Ongoing professional development and training opportunities
• Job security and a supportive, values-driven workplace culture
• Health and wellbeing initiatives, including Fitness Passport member options
• Meaningful work that contributes to the sustainability and liveability of our region.
• An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
• An absolute focus on our peoples’ safety and well being.
• Generous Award workplace conditions.

Click here to view the Position Description and Information Package.

Applications close 11.30pm on Wednesday 4 November 2026

Specific enquiries Roberta O'Brien | Coordinator Community Facilities | 02 6681 0572

How To Apply Please Note: Once you start your online application, you are able to save and return to it later. This 'unsubmitted' application will be visible to Council. You must use your email address, and not one used previously by another person who has applied for a position with Council.

Have your Resume document ready to go.

Fill out all questions below. You will then be prompted to attach your resume and other documents (if applicable).

Review your application to confirm everything is correct. Click "Confirm" to submit your application.