Community Group Manager

Elizabeth Knox Home & Hospital is leading not-for-profit aged care provider, dedicated to delivering exceptional care, dignity, and wellbeing for older people. We are seeking an experienced and passionate Community Group Manager to provide clinical and operational leadership across care communities.

This is a rewarding leadership opportunity for an experienced Registered Nurse who is passionate about aged care, clinical excellence, quality improvement, and developing high-performing teams. 

As a key member of our leadership team, you will support and mentor nursing and care teams, drive quality outcomes, oversee workforce and resource management, and ensure residents receive safe, person-centred care that enhances their quality of life. 

About the Role
Reporting to the Clinical Delivery Manager, you will provide leadership across assigned care homes and be responsible for:

Clinical Leadership & People Management

• Leading, coaching, and supporting Registered Nurses, Enrolled Nurses, Duty Managers, and Care Partners.
• Building a positive, collaborative, and high-performing team culture.
• Supporting recruitment, onboarding, orientation, and retention of clinical staff.
• Managing performance development, probation reviews, attendance, and staff wellbeing.
• Ensuring staff maintain competencies, mandatory training, professional registration, and annual practising certificate requirements.
• Leading investigations and follow-up actions relating to clinical incidents, complaints, and quality improvements initiatives.

Clinical Excellence & Quality Improvement

• Promoting safe, high-quality, resident-centred care.
• Monitoring clinical and operational data to identify trends and opportunities for improvement.
• Supporting nurses to strengthen clinical assessment and decision-making skills.
• Leading and participating in quality, service, and technology improvement projects.
• Ensuring compliance with:
  • Nga Parewa Health and Disability Services Standards NZS 8134:2021
  • Health and New Zealand requirements
  • Relevant legislation and professional standards
  • Oganisational policies and procedures

Operational & Resource Management

• Managing workforce planning, rostering effectiveness, and skill mix.
• Supporting education and development initiatives across care teams.
• Monitoring clinical supplies and resource utilisation.
• Authorising timesheets and assisting with payroll-related matters.
• Working proactively with residents and families to address concerns and enhance service delivery.

Financial Management

• Managing clinical budgets and resources responsibly.
• Monitoring expenditure relating to:
  • GP services
  • Pharmacy costs
  • Continence products
  • Personal Protective Equipment (PPE)
• Identifying efficiencies while maintaining exceptional standards of care.

On-Call Leadership

• Participating in the after-hours on-call roster.
• Providing timely clinical advice, leadership, and support for clinical incidents, emergencies, and complex resident care situations.

Health, Safety & Wellbeing

• Promoting a strong culture of health, safety, and wellbeing.
• Leading risk management activities, audits, inspections, and emergency preparedness.
• Acting as a role model for safe work practices.

Te Tiriti o Waitangi, Equity of Inclusion

• Championing culturally safe and inclusive care practices.
• Supporting equity-focused approaches that respect and celebrate diversity among residents, families, and staff.

About You
To be successful in this role, you will have:
Essential Requirements:

• Registered Nurse with a current New Zealand Annual Practising Certificate.
• Minimum 5 years' experience as a Registered Nurse within the aged care sector.
• Demonstrated experience leading and developing multidisciplinary clinical teams.
• Strong understanding of aged care quality standards, clinical governance, and regulatory compliance.
• Experience managing performance, staff development, and workforce planning.
• Excellent verbal and written communication skills.
• Strong organisational and problem-solving abilities.
• Confidence managing competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office, Teams, and SharePoint.

Personal Attributes:

• Resident-focused and committed to delivering exceptional care.
• An inspiring and approachable leader.
• Passionate about coaching and developing others.
• Highly organised and self-motivated.
• Resilient, adaptable, and solutions-focused.
• Respectful of people from diverse background and cultures.
• A person of high integrity who builds trust and positive relationships.
• Have rights to live and work permanently in New Zealand without any conditions.

What We Offer

• Salary $100,000 - $130,000 per annum (dependent on experience, qualifications, and leadership capability).
• Permanent full-time leadership opportunity.
• Purpose-driven, values-based organisation.
• Supportive and collaborative leadership team.
• Opportunities for professional growth and development.
• The ability to influence clinical excellence and resident outcomes.
• Meaningful work that makes a genuine different in people's lives.

Apply NowIf you are an experienced clinical leader with a passion for aged care and a commitment to empowering teams to deliver outstanding resident outcomes, we would love to hear from you.