Community Impact Manager

General Responsibilities:
➢Provide administrative support to Outreach Department programs and processes.

➢Protect the privacy of customers and hold in confidence all information obtained in the course of service.

Essential Duties and Responsibilities:
➢Serve as a central information manager for Community Impact programs by collecting, maintaining, and reporting program data, outcomes, and community impact measures to support agency planning, grant requirements, and strategic decision-making.

➢Develop and maintain procedures to ensure that program documentation is accurate, consistent, and in compliance with agency and program requirements.

➢Provide supervision, guidance, and support to the Warehouse staff.

➢Develop and maintain positive relationships with relevant public and private food distribution partners.

➢Provide administrative support for agency programs, including USDA Food distribution and Volunteer Income Tax Assistance.

➢Assist in recruiting, training, certifying, and reporting for the Volunteer Income Tax Assistance program volunteers and volunteer site coordinators.

➢Oversee site operations and ensuring all Quality Site Requirements are met at every Volunteer Income

Tax Assistance site.

➢Oversee the fleet of Outreach department vehicles, food distribution trucks, including maintenance and monthly reports.

➢Participate in personal and professional development activities, including staff meetings, conferences, and training opportunities as identified and approved by supervisor.

➢Perform other duties as assigned.

Education and Experience Qualifications:
➢Bachelor’s degree in Social Work, Human Services, or a related field preferred.

➢Supervisory experience is required.

➢Demonstrated ability as a strength-based leader.

➢Demonstrated ability to present materials to community groups and organizations.

Additional Requirements:
➢Must obtain an IRS Income Tax Preparer - Advanced Level certification within 30 days of hire.

➢Must obtain Food Safety Manager certification within 30 days of hire.

➢Must complete an annual USDA Civil Rights training.

➢Ability to solve practical problems and deal with a variety of situations.

➢Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.

➢Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet)

➢Successful clearance of DHHS Central Registry and criminal history record check.

➢Must have reliable transportation, valid driver’s license, valid vehicle insurance, and pass a motor vehicle check.

➢Must comply with Agency smoke free and drug free policies.

➢Understand the importance of daily work attendance.