Community Lead

Mookuthi is looking for a TMS Show & Community Lead to own the planning and execution of The Mookuthi Show across cities while also building strong local communities and customer networks around the brand.

The role will involve end-to-end coordination of TMS events, community outreach, partnerships, customer engagement, lead generation and post-event follow-ups. The ideal candidate should be highly organised, comfortable working across teams and cities, and able to combine strong execution with relationship building.

Key Responsibilities

• Plan and execute TMS Shows across different cities from start to finish.
• Coordinate venues, vendors, logistics, inventory movement, travel and on-ground requirements.
• Work closely with internal teams including retail, inventory, marketing, CRM and operations.
• Build local communities and customer networks in each TMS city.
• Identify and develop partnerships with communities, clubs, organisations, institutions and relevant local networks.
• Drive outreach before each show to improve awareness, registrations and walk-in footfall.
• Build and maintain a database of community contacts, leads and potential customers.
• Coordinate customer communication before, during and after TMS events.
• Track enquiries, appointments, trials, conversions and post-show follow-ups.
• Ensure a consistent and premium Mookuthi customer experience at every show.
• Support community-led activations, collaborations and small-format events between major TMS shows.
• Maintain event calendars, trackers, budgets and performance reports.
• Review show performance and identify opportunities to improve footfall, engagement and conversion.

Requirements

• 3–5 years of experience in events, community building, retail, hospitality, luxury, lifestyle or customer-facing roles.
• Strong coordination and execution skills.
• Excellent communication and relationship-building ability.
• Comfortable travelling frequently for shows and events.
• Ability to manage multiple stakeholders and work under tight timelines.
• Good understanding of CRM, customer follow-up and basic reporting.
• Experience with premium or design-led brands will be an advantage.

What We Are Looking For

Someone who enjoys being on the ground, building relationships and making things happen. This role suits a person who can move comfortably between planning, execution, customer interaction and community building, and who is excited to help grow Mookuthi in new markets.

Pay: ₹100,000.00 - ₹120,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule

Work Location: In person