Community Liaison

Job Title: Community Liaison

Department: Community Relations/Outreach
Reports To: Program Director | Community Engagement Manager | Department Supervisor
Employment Type: Part-Time
Pay Rate: Based on experience; paid weekly
Location: Client homes, work sites outside of the client’s home as required by EOAH management.

Position Summary

The Community Liaison is responsible for developing and maintaining positive relationships between the organization and community members, local agencies, businesses, and community partners. This position promotes programs and services, identifies community needs, facilitates communication, and connects individuals and families with appropriate resources and support.

Key Responsibilities

• Builds and maintains relationships with community members, organizations, schools, businesses, and service providers.
• Conducts community outreach, attend meetings, and represent the organization at community events.
• Provides information about available programs, services, and resources.
• Connects individuals and families with appropriate social services, referrals, and community assistance.
• Identifies community needs, concerns, and barriers to accessing services.
• Coordinates outreach activities, workshops, presentations, and community events.
• Serves as a point of contact between the organization and the community.
• Assists with resolving concerns and communicating feedback to the appropriate departments.
• Maintains accurate records of outreach activities, referrals, contacts, and program participation.
• Collaborates with internal teams and external partners to improve service delivery.
• Prepares reports on community engagement, program outcomes, and outreach activities.
• Maintains confidentiality and follow organizational policies and procedures.

Qualifications

Required:

• High school diploma or GED required; an associate or bachelor’s degree in social work, human services, communications, public administration, or a related field is preferred.
• Experience in community outreach, customer service, social services, public relations, or a related field is preferred.
• Strong verbal and written communication skills.
• Excellent interpersonal, organizational, and problem-solving skills.
• Ability to work effectively with individuals from diverse backgrounds.
• Ability to build trust, establish partnerships, and handle sensitive information professionally.
• Basic computer skills, including email, word processing, data entry, and recordkeeping.
• Ability to work flexible hours and attend community meetings or events as needed.
• Reliable transportation may be required, depending on the position.

Requirements (All documentation is required to start):

• Valid Photo ID or Driver's License
• Social Security Card or Birth Certificate
• 2-Step TB Test or TB Gold (blood draw)
• Physical (current and signed by a medical professional)
• Background Check (If you don't have one, we can provide it. Inform us)
• Previous caregiving experience preferred but not required

Please send above documentation to [email protected] with your name and this case's information, so that you can join the EOAH family.

Core Competencies

• Relationship building and networking
• Community engagement and advocacy
• Communication and active listening
• Cultural awareness and sensitivity
• Conflict resolution and problem-solving
• Organization and time management
• Teamwork and collaboration
• Confidentiality and professionalism

Requirements (All documentation is required to start):

• Valid Photo ID or Driver's License
• Social Security Card or Birth Certificate
• 2-Step TB Test or TB Gold (blood draw)
• Physical (current and signed by a medical professional)
• Background Check (If you don't have one, we can provide it. Inform us)
• Previous caregiving experience preferred but not required

What We Offer:

• Flexible scheduling
• Supportive team and management
• Opportunity to make a real difference
• Fast onboarding process once all documents are submitted

Please send above documentation to [email protected] with your name and this case's information, so that you can join the EOAH family.

Working Conditions

The Community Liaison may work in an office, community center, school, healthcare facility, nonprofit organization, or other community-based setting. The position may require local travel, community visits, public presentations, and occasional evening or weekend work.

Performance Expectations

• Establish and maintain productive community partnerships.
• Increase awareness and participation in organizational programs.
• Provide timely and appropriate referrals to community resources.
• Maintain accurate documentation and reporting.
• Respond professionally to community questions and concerns.
• Support the organization’s mission through effective outreach and engagement.

Schedule

• Flexible daytime hours; occasional evenings or weekends may apply

Compensation

• Based on experience
• Paid weekly

About Us

Empathy of All Hearts Home Care Services, LLC is committed to empowering individuals through meaningful employment and personal growth. We believe in promoting independence, inclusion, and respect in every interaction. Our team is dedicated to providing high-quality support services that make a lasting difference in the lives of our clients and the communities we serve.

Pay: $16.00 - $18.00 per hour

Expected hours: 10.0 – 20.0 per week

Benefits:

• Flexible schedule

Application Question(s):

• Do you have an up-to-date Physical? (Not a huge requirement)
• Do you have an up-to-date 2-step TB or TB Gold?
• Do you have a Background Check?
• Background Check: If you answered No, would you like fo us to process it for you?
• Do you have a valid Driver's License?

Work Location: In person