Community Manager

Location: Pune / Bangalore

Experience: 4–7 years

Role Overview:

TestGrid is looking for a hands-on Community Manager to build and scale our global community of QA professionals, testers, SDETs, automation engineers, developers, and engineering leaders.

This is a build-from-the-ground-up role. You will define the community strategy, establish TestGrid's presence across multiple platforms, create engagement programs, recruit early community champions, and turn the community into an active ecosystem for knowledge sharing, advocacy, product feedback, and brand growth.

Key Responsibilities:

·   Build the community from 0→1: Define the community strategy, operating model, platform mix, engagement calendar, and growth roadmap.

·   Establish and grow communities across relevant platforms such as Reddit, Discord, Slack, LinkedIn, GitHub, Quora, WhatsApp/Telegram, and specialist QA/testing forums.

·   Identify where QA, testing, DevOps, and developer audiences already engage and build an authentic TestGrid presence within those communities.

·   Create recurring programs including AMAs, testing challenges, expert sessions, webinars, meetups, podcasts, technical discussions, product feedback sessions, and community-led events.

·   Recruit and nurture community champions, power users, customers, technical experts, influencers, and advocates.

·   Build programs that encourage user-generated content, peer discussions, product feedback, reviews, referrals, and advocacy.

·   Partner with Product, Engineering, Content, Developer Relations, Customer Success, and Marketing teams to bring technical expertise into the community.

·   Capture community conversations and translate them into insights for product, content, GTM, and customer teams.

·   Develop community content around emerging areas such as AI-native testing, test automation, quality engineering, agentic AI, and software delivery.

·   Establish community governance, moderation guidelines, response processes, and escalation mechanisms.

·   Track community performance and continuously experiment with new formats, platforms, and engagement programs.

What We're Looking For:

·   4–7 years of experience in community building, developer marketing, DevRel, technical marketing, or B2B SaaS communities.

·   Demonstrated experience building a community from the ground up, not just managing an established community.

·   Experience managing and growing communities across multiple platforms.

·   Strong understanding of developer, QA, testing, DevOps, or broader technology audiences.

·   Ability to engage technical audiences authentically without making every interaction promotional.

·   Experience creating community programs, events, AMAs, challenges, advocacy initiatives, and technical discussions.

·   Strong written communication and stakeholder-management skills.

·   Comfortable owning both strategy and hands-on execution.

Success Metrics:

Success will be measured through:

·   Community member growth and active-member growth

·   Engagement and participation rates

·   Monthly active contributors

·   Number of community champions/advocates

·   User-generated content and technical discussions

·   AMA, event, challenge, and meetup participation

·   Product feedback and insights generated through the community

·   Community-driven website traffic and product interest

·   Reviews, referrals, advocacy, and influenced pipeline

·   Growth of TestGrid's share of voice within QA and testing communities

What Success Looks Like:

Within the first 6–12 months, you will have built a recognizable TestGrid-led testing and quality engineering community, established active engagement across priority platforms, developed a core group of community champions, and created repeatable programs that make TestGrid a valuable participant in the global testing ecosystem—not simply another vendor promoting its products.

How to Apply:

If you are a results-driven Community Manager looking to make an impact, we want to hear from you! Please submit your resume to [email protected] with the subject line: "Community Manager - TestGrid"