Community Manager (Multi-Site)

Details

Full-time

Downtown Kansas City, MO

Salary from $68,000 + Bonuses

Description

We’re seeking a Multi-Site Community Manager to lead management and operations across two EPC communities in downtown Kansas City: Roaster’s Block and Westside Flats. This role is ideal for a proven leader who thrives in a dynamic urban environment and can balance the energy of a walkable downtown neighborhood with the service expectations of a modern, amenity-driven community. The right candidate will be passionate about building strong teams, delivering elevated resident experiences, and positioning each property as one of the most sought-after addresses in the urban core. In addition to a competitive base salary, this role is eligible for monthly commission incentives and a quarterly KPI bonus.

Responsibilities

• Own annual budget, monthly financials, variance reports, and collections.
• Hire, schedule, coach, and develop onsite team; conduct performance reviews.
• Ensure Fair Housing, risk management, and policy compliance.
• Oversee leasing strategy, renewals, pricing inputs, and customer experience.
• Approve invoices; ensure timely vendor payments and W-9/COI compliance.
• Partner with Maintenance Supervisor to meet service-level goals and turns.
• Lead resident retention initiatives and community events.
• Monitor marketing effectiveness; conduct market surveys and comp shops.
• Prepare ownership reports; communicate KPIs and action plans.
• Maintain curb appeal and community standards; escalate issues promptly.
• Serve as primary point of contact for partners, vendors, and inspectors.

Physical Requirements

• Walk/tour community and models regularly.
• Stand/sit for extended periods; occasional lifting up to 25 lbs.
• Use computer, phone, and office equipment daily.
• Work evenings/weekends as needed.

Qualifications

• 3–5+ years multifamily onsite leadership experience
• Budget ownership and team management experience
• Fair Housing certification/knowledge
• Professional communication and decision-making
• Flexible schedule including evenings/weekends

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Retirement plan
• Employee discount
• Professional development assistance
• Referral program
• Flexible schedule